This job was posted by https://idahoworks.gov : For more information,
please see: https://idahoworks.gov/jobs/2462255
SUMMARY:
Under general supervision of the Operations Manager oversees all Front
Office operations in respective clinic.
\$21.10 - \$25.60 DOE.
Employee\'s can receive up to \$520 on the quarterly bonus.
MINIMUM QUALIFICATIONS:
High school diploma or GED and at least 2 years of supervisory
experience required, preferably in a medical, behavioral health or
dental clinic. Candidates must demonstrate good communication skills and
the ability to work as a member of a team and must possess strong
computer and organizational skills.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Ability to communicate effectively, both orally and in writing.
Ability to prepare routine administrative paperwork.
Knowledge of Family Health Service policies and procedures involving
procurement, travel, and/or employment.
Skill in the use of personal computers and related software
applications.
Knowledge of finance, accounting, budgeting, and cost control
procedures.
Organizing and coordinating skills.
Ability to analyze, develop, establish, and maintain efficient office
workflow and administrative processes.
Records maintenance skills.
Ability to gather data, compile information, and prepare reports.
Knowledge of management principles and practices.
Ability to supervise and train employees, to include organizing,
prioritizing, and scheduling work assignments.
Knowledge of supplies, equipment, and/or services ordering and inventory
control.
Ability to analyze and solve problems.
Ability to foster a cooperative work environment.
Employee development and performance management skills.
Program planning and implementation skills.
DESCRIPTION OF DUTIES:
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Supervises front office staff which typically includes training,
work allocation, problem resolution and providing input to Operations
Manager for performance evaluation. Schedules front office staff to
ensure coverage whenever the clinic is in operation.
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Manages daily administrative operations of the front office
including establishing work priorities and helping to resolve problems
related to the day-to-day operations of the clinic.
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Oversees, coordinates, maintains, and/or processes payroll time
sheets, sick and annual leave documents, travel reimbursements,
purchasing documents, and/or employment documents for front office
staff.
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Oversees maintenance of clinic patient records.
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Purchases and maintains appropriate control of inventories for
office supplies and cleaning materials
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Oversees daily cash and collections and ensures FHS policies and
procedures are followed.
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Attends monthly Lead meeting and prepares appropriate data for the
meeting including: audits, reports, surveys, etc.
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Updates clinic schedules for providers and applies appropriate
templates.
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Oversees and provides administrative support such as preparing
scheduled and special reports, correspondence, and maintaining database
management.
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Works with Administration to coordinate space assignments for the
clinic and oversee building and equipment security, safety, and
maintenance.
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As appropriate to the individual position and
training/qualifications, provides administrative assistance and support
to providers, to include problem solving, project planning and
management, fiscal management, day-to-day office coordination, and
secretarial services.
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Acts as public relations liaison as necessary or appropriate.
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Performs miscellaneous job-related duties as assigned.
OTHER RESPONSIBILITIES:
SAFETY:
Family Health Services enforces a safety culture whereby all employees
have the responsibility for continuously developing and maintaining a
safe working environment. Each employee is responsible for completing
alltraining requirements, participating in emergency response tasks as
requested, and serving on safety committees and teams as requested. In
addition, employees must accept the responsibility for maintaining the
safety of themselves and others by adhering to all written and verbal
instructions, promptly reporting and/or correcting all hazards or unsafe
conditions, and providing feedback to supervisors and management on all
safety issues.
COMPLIANCE (MEDICARE):
Family Health Services is committed to the very highest standards of
ethics and integrity. It is our policy to properly determine the
accuracy of reporting and billing our services in accordance with the
rules, laws and regulations of FHS, the state government, and the
federal government. FHS employees will do their part to ensure accurate
documenting and billing practices, participate in c
