Court Assistance Officer

Bannock County • Pocatello, ID • 8h ago

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2462219

Position summary:

The Court Assistance Officer provides paralegal services by answering general questions and assists with self-represented family law and civil case litigants regarding court processes, legal forms, and the legal system. This position also coordinates with Family Court Services for enhanced services and/or self-represented litigant guidance proceeding through to trial. The Court Assistance Officer does not offer legal advice or represent litigants in court and first attempts to refer self-represented litigants to available legal services. The Court Assistance Officer is also a liaison responsible for providing policy and procedure communication, training, coordination, and oversight of the Court Assistance efforts throughout the Sixth Judicial District. The Court Assistance Officer manages online resources that assist with family law filings and coordinates pro bono attorney workshop services. The principal duties are performed in an office environment in Bannock County working collaboratively with all Family Court Services employees, with occasional travel to other Sixth District counties as needed.

Essential Duties and Responsibilities(may vary by assignment)

The position assumes responsibility and performs tasks in the following areas:

Develops, maintains, and implements the district-wide court assistance office policy, procedures, and day day-to-day department operations and functions, Assists the public with general questions concerning court-related and legal procedures, processes, resources and other relevant information by phone, mail, e-mail, or in person, Provides inquirers with a selection of Idaho Supreme Court and other approved legal forms, Analyzes specific situations to provide effective and appropriate paralegal services, or make appropriate referrals to legal assistance or legal services, Provides and refers court patrons to educational material such as videos, brochures, forms, or computer programs designed to assist and educate self-represented litigants in court process, Checks information provided on forms for completeness,

Regularly consults with Sixth District court assistance offices to provide support and to ensure compliance with established state and local policy, Assists with training and mentoring of new and existing Court Assistance Officers, Assesses operational needs and submits budget requests for district-wide court assistance projects and operational expenses, Provides reports and updates to the Family Court Services Manager, Court Supervisor, and Trial Court Administrator regarding the status of district-wide efforts, ensuring effective communication, coordination, and implementation of court assistance services, Creates and maintains statistical data and reports of all patrons served and services provided, Provides correspondence to prisoners when they send mail to the court system, consulting with judges when necessary, Performs all work duties and activities in accordance with County policies, procedures, and safety practices and guidelines provided by Bannock County, the Sixth Judicial District, and the Administrative Office of the Courts, and Other duties or responsibilities as assigned or necessary.

Competency Requirements:

This position obtains, possesses, and deploys the following knowledge, skills, and abilities to effectively perform their responsibilities:

Knowledge Of:

Federal, State, and local court statues, codes, policies, procedures, rules, guidelines, processes, systems, and legal forms related to civil proceedings, Principles and practices of court and legal services systems, legal assistance services, and resources available, and legal research practices and resources, and Proficient verbal communication in English and the grammar, spelling, punctuation, composition necessary to draft clear written communication to patrons and/or service providers regarding legal pleadings and/or services as directed by court personnel.

Skills To:

Communicate effectively and professionally, verbally or in writing, while providing exceptional customer service to residents, court personnel, other agencies, and all others who visit, call, or write to the department, Perform multiple tasks and responsibilities, including handling interruptions, with accuracy and speed under the pressure of time-sensitive deadlines, Operate standard office equipment including copier/scanner/fax machine, general computer applications used by the department, and software and technology to support in-person and remote customer service, to create workshops, education, provide and track statistical information, create forms, pamphlets, etc., and Compute basic mathematical computations and budget department expenses.

Similar Jobs

Customer Service Associate I

Dollar Tree • Pocatello, ID • 5d ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

5d ago

Go to Apply

Administrative Assistant 1 - SHS

Idaho Division of Human Resources • Blackfoot, ID • 1w ago

Management & Administrative

Administrative Assistant 1 - SHS Posting Begin Date: 2025/11/05 Posting End Date: 2025/11/26 Category: Administration Work Type: Full Time Location: Blackfoot, ID, United States Minimum Salary: 16.81 Maximum Salary: 17.9...

1w ago

Go to Apply

(USA) Technician, Facility Services, Irrigation Exterior Services

Walmart • Chubbuck, ID • 1w ago

Management & Administrative

Position Summary... What you'll do... Job Overview At Walmart, we're committed to providing exceptional service to our customers. As a Technician in Facility Services, Irrigation Exterior Services, you'll play a crucial...

1w ago

Go to Apply

Flex Armed Security Officer

Allied Universal • Pocatello, ID • 3w ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

3w ago

Go to Apply

Wildlife Technician

State of Idaho-Department of Fish and Game-170 • Pocatello, ID • 4h ago

IT & Engineering

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2462211 Wildlife Technician SPECIAL NOTIFICATION: This position is exempt from classified state service and th...

4h ago

Go to Apply

On-Call Deputy Coroner

Bingham County • Blackfoot, ID • 8h ago

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2462228 Bingham County Deputy Coroner Established: December 06, 2017 Revised: June 4th 2025 Page 1 On-Call Dep...

8h ago

Go to Apply

Sanitation Operator 1

City of Blackfoot • Blackfoot, ID • 10h ago

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2461627 Position Summary\ The primary function of an employee in this position is to operate a sanitation coll...

10h ago

Go to Apply

Process Engineer

Basic American Foods • Blackfoot, ID • 15h ago

IT & Engineering

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2462250 Process Engineer JOB SUMMARY Professional position that will support and lead process engineering proj...

15h ago

Go to Apply

Building Maintenance Specialist

Bingham County • Blackfoot, ID • 1d ago

Retail & Hospitality

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2462242 Bingham County Building Maintenance Specialist Established: October 1, 2005 Revised: April 29th 2025 P...

1d ago

Go to Apply

Registered Nurse (Assistant Nurse Manager)

Veterans Affairs, Veterans Health Administration • Pocatello, ID • 2d ago

Hospital & Medical

Summary The Assistant Nurse Manager (ANM) supports the Nurse Manager with supervisory duties and responsibility and accountability for the operation of their designated units. Provides coverage for other ANMs as needed....

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.