Job Posting End Date: November 19, 2025 at 11:59pm CST Hiring range: $117,790.40 to $164,840.00 ($56.63 to $79.25 per hour). Starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County. Come join our team at Anoka County where you can serve your community while enjoying the benefits of work-life balance! This includes 24 days paid of flexible time off and up to 12.5 holidays your first year. In order to be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application. Applications must be received by the closing deadline of 11:59pm on 11/19/2025 in order to be considered. Position Description The Anoka County Emergency Communications Center (ECC) mission is to protect and serve the residents of Anoka County by providing professional, efficient 9-1-1 and non-emergency dispatch services. We manage critical communications systems and the public safety radio network to support first responders with accurate, timely information. We are committed to treating all individuals with respect and maintaining a safe, supportive, kind and collaborative work environment. The department has an immediate opening for Assistant Director who will perform various duties. Some of the critical responsibilities of this position include assist in providing ECC department oversight and implement the strategic plan. Work cohesively with department director and all managers to ensure a collaborative workflow for the ECC. Oversee department growth in all areas, including the dispatch floor, systems administration, radio systems, and future initiatives including a real-time center. This position is appointed by and serves at the will of the Anoka County Board of Commissioners and is subject to an employment agreement. This is a full-time, exempt, on-site position. Interviews will take place the week of November 24, 2025, for those selected to move forward in the hiring process. Pay & Benefits Salary: $117,790.40 to $164,840.00 ($56.63 to $79.25 per hour) 2025 Anoka County Salary Schedule Grade 40: $117,790.40 to $164,840.00 ($56.63 to $79.25 per hour) 24 days of paid flexible time off and up to 12.5 paid holidays. Comprehensive insurance, including medical, dental, vision, flex benefits and more at https://www.anokacountymn.gov/417/Benefits Medical and dental clinic exclusive to employees, located at the Anoka County Government Center. Pension plan and other retirement investment options. Advancement/professional development opportunities. Work Location This position will work at the Anoka County Emergency Communications Center, located at 13535 Hanson Blvd NW, Andover MN 55304. Expected work hours are Monday - Friday 8:00 a.m. - 4:30 p.m. Job Duties and Responsibilities These examples are not all inclusive and are intended to be illustrative of primary responsibilities of an Anoka County Emergency Communications Assistant Director. Assist in providing ECC departmental oversite and implement the strategic plan Work cohesively with all department managers to ensure a collaborative workflow for the ECC Provide departmental oversight and implement the strategic direction of Anoka County's 911 Emergency Communications Center (ECC) and the alternate ECC; supervise the Manager of Systems Administration, Manager of Radio Systems, and Manager of Public Safety Telecommunications; and collaborate with the Senior Systems Administrator and Radio Systems Manager to ensure efficient and cohesive ECC operations. Perform continuous review of employee performance employee performance and manage annual review to assure quality standards are met Fill the role of the Integrated Public Warning System (IPAWS) Administrator Represent Emergency Communications regionally and statewide as needed Attend meetings with and/or on behalf of the Director, Emergency Communications Represent ECC on behalf of the Director in Director's absence Assist with budget decisions Suggest new technologies for Emergency Communications operations Oversee on going quality assurance, quality improvement and SOP review Implement new policy, best practices and SOP to support ECC growth and improvement Act as a liaison with public safety partners and other Anoka County departments Qualifications and Requirements: Minimum Knowledge, Skills, and Abilities Needed Requires a bachelor's degree and at least 7 years of job-related experience in a leadership capacity. In lieu of the required education, an equivalent combination of education and experience may be substituted on a year-for-year basis Must undergo, and pass, a thorough physical and psychological examination and successfully complete a background investigation Preferred Knowledge, Skills, and Abilities Needed Degree in Business, Criminal Justice or related field Possess or able to obtain within six months of hire a BCA certification and Security Awareness Training Possess ENP Certification or able to obtain within 1 year of hire Experience leading teams and creating positive and productive work environments Knowledge of Computer Aided Dispatch systems Knowledge of 911 Call Handling Equipment Knowledge of ARMER radio system Experience with public safety partners; to include (but not limited to) Law Enforcement, Fire, Emergency Medical Services, Emergency Management, and other partners at the local state, and federal level. Experience in union negotiations (FLSA) rules and union contracts Strong verbal and written communication skills Physical Demands and Work Conditions Emergency call center environment with periods of high stress and multi-tasking during emergency situations Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades and brightness Hearing abilities required for general and phone communication, signals, and machine sounds Assignments are sedentary, occasionally alternating between sitting, twisting, standing, walking, crouching, and kneeling as required to perform job responsibilities Frequent wrist and finger manipulation to complete computer work Occasional lifting of 10-20 lbs. Equipment used includes computers, phones, and standard office equipment in addition to Emergency Dispatch equipment depending on assignment Emergency Dispatch equipment may include but is not limited to Computer Aided Dispatch Applications (CAD), 911 systems, TTD machines, a variety of alarms and monitors, headsets, and two-way radios Additional physical/mental requirements that occur may not be listed above, but are inherent in performing the position's essential functions The content and nature of many calls is traumatic and disturbing, which may cause psychological distress Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions Selection Process It is important that your application show all the relevant education and experience you possess. This information will determine which candidates will proceed in the selection process. A sub To view the full job description please use the link below. https://anokacounty.wd1.myworkd Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjQ2Nzg0LjEwNTA2QGFub2thY291bnR5Y29tcC5hcGxpdHJhay5jb20
