Customer Service Associate

Walgreens • Cottage Grove, MN • 4h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1711014BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 7135 E POINT DOUGLAS RD S,COTTAGE GROVE,MN,55016

Full District Office Address: 7135 E POINT DOUGLAS RD S,COTTAGE GROVE,MN,55016-03014-06057-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 06057-COTTAGE GROVE MN

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Blood Collection Staff - Customer Service

American Red Cross • Saint Paul, MN • 14min ago

Management & Administrative

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Wh...

14min ago

Go to Apply

Deaf and Hard of Hearing State Specialist - Education Consultant 3

State of Minnesota • Minneapolis, MN • 3h ago

Management & Administrative

Working Title: Deaf and Hard of Hearing State Specialist - Education Consultant 3 Job Class: Education Consultant 3 Agency: Education Department Job ID : 90240 Location : Minneapolis Telework Eligible : Yes - up to 50% F...

3h ago

Go to Apply

Training Specialist - Human Services Program Representative 1

State of Minnesota • Saint Paul, MN • 4h ago

Management & Administrative

Working Title: Training Specialist Job Class: Human Services Program Representative 1 Agency: Human Services Dept Job ID : 90272 Location : St. Paul Telework Eligible : Yes Full/Part Time : Full-Time Regular/Temporary :...

4h ago

Go to Apply

Operations Analyst Supervisor - Human Services Supervisor 3

State of Minnesota • Saint Paul, MN • 4h ago

Management & Administrative

Working Title: Operations Analyst Supervisor Job Class: Human Services Supervisor 3 Agency: Human Services Dept Job ID : 90270 Location : St. Paul Telework Eligible : Yes Full/Part Time : Full-Time Regular/Temporary : Un...

4h ago

Go to Apply

Customer Service Supervisor

ASM Research, An Accenture Federal Services Company • Saint Paul, MN • 4h ago

Management & Administrative

The Operations Supervisor supervises the Customer Service Representatives (CSRs) on the DOL-NCC program. They provide staff with opportunities to reach their maximum potential by providing them with the tools, skills, an...

4h ago

Go to Apply

Boden Maplewood - Administrative Assistant/Receptionist

Lifesprk • Saint Paul, MN • 6h ago

Management & Administrative

Description Boden Maplewood, a Lifespark Senior Living Community, is looking for an Administrative Assistant/Receptionist to join our growing team. Boden Senior Living of Maplewood is located just off of Beam Avenue near...

6h ago

Go to Apply

Assurance Manager - Real Estate

Eisner Advisory Group LLC • Minneapolis, MN • 8h ago

Management & Administrative

Job Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned prof...

8h ago

Go to Apply

Assurance Manager - Commercial

Eisner Advisory Group LLC • Minneapolis, MN • 8h ago

Management & Administrative

8h ago

Go to Apply

Human Resources Specialist

Aston Carter • Minneapolis, MN • 8h ago

Management & Administrative

Human Resources Generalist ?? On-site | Minneapolis, MN About Us We're consistently ranked among the top distributors in the Midwest and recognized for fostering a collaborative, growth-oriented culture. As an industry l...

8h ago

Go to Apply

Mid-Market Account Manager

Forcepoint LLC • Minneapolis, MN • 9h ago

Management & Administrative

Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive d...

9h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.