Customer Systems Analyst

MADISON GAS & ELECTRIC CO • Madison, WI • 1d ago

JOB REQUIREMENTS: Job Purpose The Customer Systems Analyst supports the
Billing Team in ensuring accurate and timely billing for MGE customers.
This role performs data validation, reconciliations, and basic reporting
while developing proficiency in MGE\'s billing systems, tools, and
processes. Working under guidance from more experienced analysts, this
position builds foundational knowledge in billing operations, data
integrity, and customer impact. Core Responsibilities Note: This is not
an all-inclusive listing. Perform basic data validation and
reconciliation to support billing accuracy. Research and resolve routine
billing discrepancies under direction of senior analysts. Prepare and
maintain reports and documentation to track billing activities and
metrics. Assist in system testing, data clean-up, and process
documentation. Learn and apply billing systems, data tools, and standard
operating procedures. Collaborate with team members to ensure consistent
customer service and compliance. Job-Specific Competencies In addition
to MGE\'s Core Competencies. Tech Savvy: Learns and applies systems
knowledge to complete assigned tasks. Ensures Accountability: Follows
established procedures and meets quality standards. Collaborates: Works
effectively with team members and shares information. Manages Ambiguity:
Asks questions and seeks guidance when faced with unclear situations.
Nimble Learning: Actively develops skills in data tools and billing
processes. Skills Foundational knowledge of Excel and data management
principles. Basic understanding of billing or financial operations.
Ability to learn SQL and Power BI. Strong attention to detail and
commitment to accuracy. Effective written and verbal communication
skills. Education & Experience Bachelor\'s degree in business, finance,
data analytics, or related field preferred. 0-2 years of experience in
billing, data analysis, or finance environment. Utility or regulated
industry experience a plus. Work Location This hybrid role is based at
our Madison, WI headquarters. While three days onsite is the minimum,
team collaboration and business needs may require additional in-office
presence. AA/EOE-Minorities/Females/Gender Identity/Sexual
Orientation/Disabled/Vets *** APPLICATION INSTRUCTIONS: Apply
Online: ipc.us/t/F840338B9B434997 Qualified females, minorities, and
special disabled veterans and other veterans are encouraged to apply.

Similar Jobs

CPC Processor Customer Support - 4845

Datavant • Madison, WI • 1h ago

Management & Administrative

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is power...

1h ago

Go to Apply

Business Analyst Project Management Methodologies Agile Scrum Development Data Anal

COOLSOFT • Madison, WI • 3h ago

Management & Administrative

Business Analyst Project Management Methodologies Agile Scrum Development Data Anal Requirement id 155949 Job title Manager Job location in Madison, WI Skills required IT Projects, Business Analyst, Custom Application De...

3h ago

Go to Apply

Director, Account Management

Concentrix • Madison, WI • 3h ago

Management & Administrative

Job Title: Director, Account Management Job Description Director, Account Management, Mobility Sector We're Concentrix. The intelligent transformation partner - solution-focused, tech-powered, intelligence-fueled. As a g...

3h ago

Go to Apply

Regional Distribution Sales Manager

Ruhrpumpen, Inc. • Madison, WI • 9h ago

Management & Administrative

Working at Ruhrpumpen means being part of a team that values innovation, dynamism, and creativity. Join our team, experience making a difference and build your career! As Regional Distribution Sales Manager at Ruhrpumpen...

9h ago

Go to Apply

Senior Account Manager

GLOBAL PAYMENTS • Madison, WI • 1d ago

Management & Administrative

JOB REQUIREMENTS: Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide...

1d ago

Go to Apply

Manager Economic Development

Alliant Energy • Madison, WI • 1d ago

Management & Administrative

Bring YOUR energy to Alliant Energy! At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next...

1d ago

Go to Apply

AI Product Sales Manager

Rubrik • Madison, WI • 1d ago

Management & Administrative

About Team & About Role: The AI Product Sales Manager is a sales professional characterized by intimate understanding of their specific product, the pain it resolves, the competitors, market, qualification, objection...

1d ago

Go to Apply

DMS Sales Manager

Humana • Madison, WI • 1d ago

Management & Administrative

Become a part of our caring community and help us put health first With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly...

1d ago

Go to Apply

Sales Consultant

Montrose Environmental Group LLC • Madison, WI • 1d ago

Management & Administrative

JOB REQUIREMENTS: ABOUT YOU Are you passionate about the environment and ready to join an inclusive workplace, committed to leading new ideas and pathways and to delivering value? If the answer is \"Yes!\" then we have a...

1d ago

Go to Apply

Operations Manager

FIRST SUPPLY -- GERHARDS • Madison, WI • 1d ago

Management & Administrative

JOB REQUIREMENTS: Regional Operations Manager Location US-WI-Madison Job ID 2025-4519 Type Regular Full-Time # Positions 1 Category Administration Overview The Regional Operations Manager is responsible to drive revenue...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.