Revenue Operations & Customer Growth Manager

FranklinCovey • Phoenix, AZ • 1d ago

"We enable greatness in people and organizations everywhere. "

FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100 , Fortune 500 , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions.

To learn more, visit franklincovey.com.

Title: Revenue Operations & Customer Growth Strategy Manager

Payroll Title: Revenue Operations & Customer Growth Strategy Manager

Division: Enterprise Division, Domestic Regions

Status: Full-Time Exempt

Reports to: Director of Revenue Operations

Location: Remote - Anywhere in the contiguous United States

Compensation: Anticipated compensation for this role is an OTE of $131-160k split 80/20 between base/commission.

Job Summary

FranklinCovey is seeking a Revenue Operations & Customer Growth Strategy Manager to support our Customer Growth & Expansion business. In this role, you partner with the Associate Vice President of Customer Growth, and work closely with the Customer Success Team, their leader, and their Revenue Operations partner.

You'll be responsible for supporting strategic planning, forecasting, and process execution to ensure the business meets its growth objectives. The ideal candidate is highly analytical, detail-oriented, and comfortable translating strategy into scalable, repeatable processes that drive measurable results.

Essential Job Functions

Support the annual sales planning process , including forecasting bookings, assisting in GTM strategy execution, territory design, quota development, and compensation plan alignment.

Partner with the Director of Revenue Operations to maintain and refine forecasting methodologies. Manage data accuracy, weekly forecast reviews, and track progress against plan.

Analyze business performance to identify trends, risks, and opportunities that inform strategy and execution.

Contribute to key initiatives aimed at improving revenue generation, customer retention, and sales efficiency across the enterprise segment.

Support systems and tool optimization , working cross-functionally with Sales, Finance, and Customer Success to improve process automation and reporting.

Develop and maintain KPI dashboards and performance reporting to provide visibility into business health. Assist in preparing materials for quarterly business reviews.

Collaborate with the Client Success organization to streamline processes, align metrics, and identify opportunities for growth within existing customer accounts.

Document and refine sales processes and procedures , ensuring consistency, scalability, and adoption across the organization.

Basic Qualifications

Bachelor's degree or 4+ years in a Sales Operations function

5+ years of experience in Sales Operations, Business Strategy, Management Consulting, or related analytical roles.

Preferred Skills

Strong analytical and problem-solving skills , with the ability to turn data into actionable insights.

Excellent communication and presentation abilities , including experience presenting to leadership.

Demonstrated ability to manage projects, prioritize multiple tasks , and work effectively across teams.

Experience in high-growth or SaaS environments .

Familiarity with GTM strategy development and operational execution.

Proficiency with CRM systems (Salesforce preferred) and sales analytics tools.

Strong cross-functional collaboration and stakeholder management skills.

Proven ability to thrive in fast-paced, evolving business environments .

Benefits for this position include medical, dental, and vision insurance, HSA, employee stock purchasing plan, 401(k), PTO, holiday pay, and more. Please visit https://franklincoveybenefits.com/ for details.

*Actual offer may be outside of this range and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.

Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.

Employer Information

For an overview of our Interview Process, please visit https://franklincovey.com/careers/working-at-franklincovey/.

FranklinCovey is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit https://www.franklincovey.com/careers/notices-and-provisions/ for our full Equal Employment Opportunity policies and Nondiscrimination Provision.

Direct Reasonable Accommodation requests to accommodations@franklincovey.com.

For our Privacy Policy, please visit https://www.franklincovey.com/privacy.

LI-Remote

LI-AT1

Similar Jobs

AR Collections Representative

Aston Carter • Tempe, AZ • 3h ago

Finance, Accounting & Banking

Job Title: AR Collections Representative Job Description As an AR Collections Representative, you will play a crucial role in managing collections from an assigned portfolio, ensuring accurate account reconciliation, and...

3h ago

Go to Apply

Entry Level Accounts Receivable Specialist - Goodyear, AZ

Mindful Support Services • Goodyear, AZ • 4h ago

Finance, Accounting & Banking

Job Type: Full-time, 100% in-office at our location in Goodyear, AZ Salary: $19.00/hour Are you looking for a supportive and fast-paced atmosphere? Do you have entry-level office or customer service skills that you're ho...

4h ago

Go to Apply

Lead Equipment Finance Credit Underwriter

Wells Fargo • Chandler, AZ • 5h ago

Finance, Accounting & Banking

About this role: Wells Fargo is seeking a Lead Equipment Finance Underwriter within our Commercial Capital group. This is a great opportunity to work with one of the top commercial banking lenders in the U.S. Learn more...

5h ago

Go to Apply

Finance Call Center Agent

Kelly Services • Phoenix, AZ • 5h ago

Finance, Accounting & Banking

Employment: 6 months with a chance of permanency Shift: Day Shift | 7:45 AM to 5:15PM | Monday to Friday | Remote Pay Rate: $20/hr Summary of Responsibilities: The Tax Compliance Customer Service Representative is respon...

5h ago

Go to Apply

Associate Bank Financial Advisor

Wells Fargo • Laveen, AZ • 16h ago

Finance, Accounting & Banking

About this role: Wells Fargo is seeking an Associate Bank Financial Advisor (LO) in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargo...

16h ago

Go to Apply

Accounting Associate

GovCIO • Phoenix, AZ • 20h ago

Finance, Accounting & Banking

Overview GovCIO is currently hiring for a Biller to support the VETs Sector Billing team. This position will be fully remote. Responsibilities Responsible for reviewing contract billing terms and applying those requireme...

20h ago

Go to Apply

Client Accountant

Cushman & Wakefield • Tempe, AZ • 1d ago

Finance, Accounting & Banking

Job Title Client Accountant Job Description Summary Responsible for the performance of cash and accrual management functions, general ledger accounting, and financial reporting. Use established accounting principles to w...

1d ago

Go to Apply

Senior Accountant

CBRE • Scottsdale, AZ • 1d ago

Finance, Accounting & Banking

Senior Accountant Job ID 244745 Posted 12-Nov-2025 Service line Corporate Segment Role @type Full-time Areas of Interest Accounting/Finance Location(s) Mesa - Arizona - United States of America, Phoenix - Arizona - Unite...

1d ago

Go to Apply

Senior Accountant

CBRE • Phoenix, AZ • 1d ago

Finance, Accounting & Banking

1d ago

Go to Apply

Business Banking Area Manager - Executive Director

JPMorgan Chase • Tempe, AZ • 1d ago

Finance, Accounting & Banking

If you are a proven leader, enjoy building relationships, and providing support to your team and clients, then a role as a Business Relationship Manager Area Manager is for you. As an Area Manager in Business Banking, yo...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.