Account Service Representative - Dallas, TX

R2 Logistics • Dallas, TX • 2h ago

Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customer service skills? Ask yourself the following questions to see if the Account Coordinator at R2 Logistics is the right role for you: Are you an outgoing problem-solver who multitasks effectively and strives for perfection? Do you thrive in a fast-paced team-oriented setting? Would you describe yourself as proactive, persuasive, and disciplined? The Account Service Representative (ASR) plays a vital role in our operation's structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR's ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customer service. Responsibilities:

Data Entry - Accurately entering customer orders into the transportation management system

Tracking Shipments - Communicating via phone and email with contracted carriers to record their locations

Problem Resolution - Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery

Schedule management - Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts

Assist with additional responsibilities as needed

Requirements:

Bachelor's degree preferred

Proactive approach to problem-solving

Effective and persuasive communication skills

Ability to provide outstanding customer service when faced with a challenge

Excellent follow-up skills, with a keen eye for details

Ability to multitask and produce results in a time-sensitive setting

Energetic and positive attitude

Benefits:

Medical/Dental/Vision/Life insurance

Paid holidays, vacation, and sick time

401K with company match

Competitive compensation

Full-cycle training (industry & position)

Competitive base salary

Opportunity for internal career advancement

About R2 Logistics: Founded in 2006, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a 'strive to win' competitive mentality. As a third party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers. R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran.

R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.

Similar Jobs

Marketing Project Consultant

Health Care Service Corporation • Richardson, TX • 1h ago

Management & Administrative

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC an...

1h ago

Go to Apply

BMC Marketing Manager

EY • Dallas, TX • 1h ago

Management & Administrative

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better wor...

1h ago

Go to Apply

Account Service Manager Sr

Elevance Health • Grand Prairie, TX • 3h ago

Management & Administrative

Account Service Manager Sr. Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendanc...

3h ago

Go to Apply

Customer Service Associate I

Dollar Tree • Carrollton, TX • 6h ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

6h ago

Go to Apply

Warehouse Clerk

Employee Magnets Inc. • Grapevine, TX • 7h ago

Management & Administrative

The Warehouse Clerk is responsible to verify the product meets specified requirement prior to shipping. Essential Duties and Responsibilities include the following. Daily Responsibilities Perform inspection and report an...

7h ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Colleyville, TX • 7h ago

Management & Administrative

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee...

7h ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Addison, TX • 7h ago

Management & Administrative

7h ago

Go to Apply

Guest Service Support Expert - ICE! Seasonal TS

Marriott • Grapevine, TX • 9h ago

Management & Administrative

Additional Information Job Number 25181095 Job Category Food and Beverage & Culinary Location Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States, 76051VIEW ON MAP ( http...

9h ago

Go to Apply

Customer Service Associate I

Dollar Tree • Wylie, TX • 9h ago

Management & Administrative

9h ago

Go to Apply

Sr. Manager, Supply Chain

Alkegen • Dallas, TX • 10h ago

Management & Administrative

Job Requirements Why work for us? Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specia...

10h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.