Position Information
Job Title Accessibility Services Specialist & Student Care Coordinator
Job Description
The Accessibility Services Specialist & Student Care Coordinator provides coordination and direct support for key functions that promote student accessibility, accountability, and general well-being. This position merges the responsibilities of accessibility services and behavioral/student care case management, ensuring compliance with federal regulations ( ADA , Section 504, Title IX, etc.), and managing proactive intervention and response systems like SCC's CARE / BIT Team and student conduct processes. The individual serves in a student advocacy role, providing inclusive, trauma-informed support while building strong relationships across campus.
This position is a full-time position (261 workdays per year). The starting salary is $50,000 per year.
Benefits include medical, dental & vision insurance, $50,000 life insurance, long-term disability, paid sick leave, paid discretionary leave, 15 days' vacation, paid spring and holiday breaks and participation in IPERS or TIAA - CREF retirement plan.
The Accessibility Services Specialist & Student Care Coordinator will be primarily located at the West Burlington campus but is expected to regularly work out of the Keokuk campus to maintain a strong familiarity with the employees, students, and operations at that location (one full day per week). Must be able to work on a basis of "available as work demands" in addition to a fixed schedule, which may include evenings and weekends. In addition, the individual in this position will actively promote a positive image for the college district.
The Accessibility Services Specialist & Student Care Coordinator will abide by the employment contract and relevant policies and guidelines of the Board of Trustees.
Essential Duties Summary
Responsibilities include but are not limited to:
Accessibility & ADA Coordination:
Review psychoeducational and medical documentation to determine eligibility and appropriate accommodations per ADA and Section 504.
Consult with students, faculty, and healthcare providers to determine and communicate reasonable accommodations.
Maintain inventory and recommend updates for assistive technology and accessibility resources.
Maintain confidentiality and integrity of student disability documentation and records.
Assist with training and guidance for faculty and staff regarding disability rights, classroom accommodations, and inclusive practices.
Take the lead on adaptive technologies - understanding functionality, distribution to students, and advances in the field
Update accessibility policies, forms, manuals, and web content.
Stay informed on national best practices related to accessibility in higher education
Student Advocacy & CARE Team Coordination:
Serve as an active member of SCC's CARE / BIT Team; assist students experiencing crises involving health, safety, housing, or other basic needs.
Provide advocacy and resource referrals to students in distress or needing emergency assistance, including the administration of Blackhawk CARES Fund and other support programs.
Develop Care Team meeting agendas in coordination of the Dean of Students. Coordinate and lead CARE Team meetings in absence of Dean of Students.
Serve as a secondary administrator of the Maxient system; monitor incoming reports and coordinate follow-up or referrals.
Counsel students on academic, social, or personal challenges and facilitate problem-solving with faculty, staff, or parents as appropriate.
Assist with ongoing faculty/staff training on student wellbeing, conduct processes, conflict resolution, and de-escalation techniques.
Student Conduct:
Assist with the adjudication of student conduct cases and the oversight of due process within SCC's Code of Conduct.
Collaborate with Dean of Students in recruitment, training, and guidance of the Judicial Board.
Provide leadership in regular policy review and implementation related to student rights, responsibilities, and accountability.
Assist in organizing educational programs and awareness campaigns on student rights, safety, and other related topics.
General Duties:
Serve on institutional committees as assigned.
Participate in campus programming and recruitment events.
Apply ethical standards to all decision-making; promote a harassment-free, inclusive environment.
Demonstrate strong commitment to the community college philosophy and SCC's mission, values, and strategic goals.
Support change initiatives and work effectively across departments to improve student outcomes.
Take the lead on Blackhawks Be Safe program - sexual violence, dating violence, domestic violence, and stalking prevention, by-stander intervention, etc. (at conclusion of VAWA grant fall 2026)
Other duties as assigned.
Required Qualifications
Education:
Bachelor's degree required.
Master's degree in Student Affairs, Counseling, Social Work, Higher Education, or related field preferred.
Experience:
Minimum two years' experience in higher education, student personnel/affairs/development, social work or social services, or accessibility services required.
Demonstrated success in interpreting and applying ADA , Section 504, FERPA , HIPAA , Title IX, Clery, and related legislation.
Experience adjudicating student conduct cases, managing student behavioral concerns, or coordinating accommodations for students with disabilities.
Experience working with Maxient, Ellucian, Google Suite, Microsoft Office (Word, Excel, Outlook), and assistive technology preferred.
Strong understanding of trauma-informed care and cultural competency, particularly in supporting disabled populations.
Skills and Abilities:
Superior interpersonal and communication skills (written, oral, public speaking).
Strong critical thinking, problem-solving, and independent decision-making capabilities.
Ability to manage multiple priorities and handle stressful situations with professionalism and empathy.
Demonstrated ability to work effectively with students of various backgrounds and needs.
Comfort with evolving technology and capacity to troubleshoot or learn new systems quickly.
Ability to maintain confidentiality and discretion in accordance with legal and institutional standards.
Additional Requirements:
Must be available for evening and weekend hours as needed.
Must be able to travel within the SCC district to serve a rural service area.
Valid driver's license and ability to pass a background check.
Physical ability to lift items up to 50 lbs. and conduct routine tasks requiring mobility and endurance.
Preferred Qualifications
Physical Demands
The Accessibility Services Specialist & Student Care Coordinator will be primarily located at the West Burlington campus but is expected to regularly work out of the Keokuk campus to maintain a strong familiarity with the employees, students, and operations at that location (one full day per week). Must be able to work on a basis of "available as work demands" in addition to a fixed schedule, which may include evenings and weekends. In addition, the individual in this position will actively promote a positive image for the college district.
EEO Statement Summary
It is the policy of Southeastern Community College not to discriminate on the basis of race, color, national origin, sex, disability, age, employment, sexual orientation, creed, religion, and actual or potential parental, family or marital status in its programs, activities, or employment practices as required by the Iowa Code §§ 216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C. §§ 1681 - 1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).
Individuals having questions or complaints related to compliance with this policy should contact Title IX / Equity Coordinator, Southeastern Community College, 1500 W. Agency Road, West Burlington, IA 52655, email equity@scciowa.edu, phone number 319/208-5101, fax 319/208-5005 or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: (303) 844-5695 Facsimile: (303) 844-4303, TDD (800) 877-8339 Email: OCR .Denver@ed.gov (OCR.Denver@ed.gov)
Posting Detail Information
Posting Number AS387P
Open Date 11/10/2025
Close Date
Open Until Filled Yes
Special Instructions to Applicants
Please answer the screening questions and make sure and upload your resume, cover letter and transcripts in order to be considered for the position. Thank you,
Supplemental Questions
Required fields are indicated with an asterisk (*).
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How did you hear about this employment opportunity?
(Open Ended Question)
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How do you define success in supporting students with disabilities?
(Open Ended Question)
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Describe a time when you have assisted a student who was encountering a personal challenge that was inhibiting their ability to succeed or continue as a student.
(Open Ended Question)
Documents Needed To Apply
Required Documents
Resume
Cover Letter
Optional Documents
Transcript #1
Letter of Recommendation
Curriculum Vitae
Transcript #2
Transcript #3
Transcript #4
SCC Human Resources Office
(319) 208-5063
lhempen@scciowa.edu
