Shift Lead

Walgreens • Southborough, MA • 3h ago

Job Description:

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Models and delivers a distinctive and delightful customer experience.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Responsible for holding store keys to open and close without management as necessary.

Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

Assist with ensuring the Outdate program is followed with team members.

Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Assist at Pharmacy out window as requested.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Responsible for bag checks of team members before leaving the store.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager.

Communications

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

Reports disciplinary issues and customer complaints to management.

Job ID: 1707528BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 78 TURNPIKE RD,SOUTHBOROUGH,MA,01772

Full District Office Address: 78 TURNPIKE RD,SOUTHBOROUGH,MA,01772-02137-10318-S

External Basic Qualifications:

One year of prior leadership, supervisory, or retail key holder work experience.

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

Prefer the knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records.

Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 10318-SOUTHBOROUGH MA

Pay Type: Hourly

Start Rate: 18

Max Rate: 21

Similar Jobs

Retail Store Closing Lead - Part-Time

Burlington • Milford, MA • 5h ago

Retail & Hospitality

If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Retail Store Closing Lead! The Retail Store Closing Lead is the visible leader on the sales...

5h ago

Go to Apply

Retail Stocking Team Supervisor - Full-Time

Burlington • Milford, MA • 6h ago

Retail & Hospitality

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join Our Burl...

6h ago

Go to Apply

Senior Buyer

AMETEK.Inc • Wilmington, MA • 7h ago

Retail & Hospitality

The Senior Buyer plans, purchases, and expedites material, equipment and services on a broad assignment basis usually involving important and critical items. This position is responsible for responsible for critical purc...

7h ago

Go to Apply

Retail/Admissions Host

LEGOLAND • Somerville, MA • 1d ago

Retail & Hospitality

What you'll bring to the team ?? Retail & Admissions Host Join the Fun at LEGOLAND Discovery Center! Do you have the Magic in you to create unforgettable experiences - all for the love of FUN? If you're the @type who...

1d ago

Go to Apply

Buyer

The Mathworks • Natick, MA • 1d ago

Retail & Hospitality

Job Summary MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-...

1d ago

Go to Apply

Senior Buyer

Excelitas Technologies • Billerica, MA • 1d ago

Retail & Hospitality

Location: Billerica, MA, US, 01821 Job Function: Operations Job Country: United States Job City: Billerica Job Type: Regular Full Time ENABLE your future through light. Our facility in Billerica, Massachusetts is located...

1d ago

Go to Apply

Retail Sales - Part Time

Lowe's • Framingham, MA • 1d ago

Retail & Hospitality

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for...

1d ago

Go to Apply

Retail Sales - Part Time

Lowe's • Dedham, MA • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Senior Manager IT Delivery Operations

Staples • Framingham, MA • 1d ago

Retail & Hospitality

Staples is business to business. You're what binds us together. Our digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, resul...

1d ago

Go to Apply

(USA) Technician, General Facilities Maintenance

Walmart • Walpole, MA • 2d ago

Retail & Hospitality

Position Summary... What you'll do... Are you searching for an exciting career opportunity within a dynamic team? Look no further! Walmart is expanding its workforce and looking for a General Facilities Maintenance Techn...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.