Assistant Director, Employee Experience

Northern Illinois University • Dekalb, IL • 3d ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13094246

Assistant Director, Employee Experience (3807)

Position Information

Posting Detail Information

Working Position Title Assistant Director, Employee Experience (3807)

Classification Assistant Director

Position Number 00003807

Open Date 11/06/2025

Close Date

Priority Review Date 12/04/2025

Employee Class Staff

Full-Time/Part Time Full-Time

FTE 1.00

Position Status Regular

FLSA Exempt

Job code 1040SPS03

Union Representation Non-Union

Union Code N/A

Unit/Department Human Resource Services

College/Unit Human Resource Services

Division Division of Human Resources

Location HRS LOBBY

Link to Department Website or

Custom Search Page

https://www.niu.edu/hrs/index.shtml

Position Summary, Requirements, and Qualifications

Overview NIU is one of the top employers in DeKalb County. At Human Resource Services, were

dedicated to ensuring a welcoming and rewarding place to work. We believe that people

are the universitys greatest resource and invest in them by providing access to

information and training, as well as support services. Whether youre a job seeker,

employee, student or retiree, we invite you to learn how we can help you reach your

goals.

Position Summary The Assistant Director of Employee Experience supports the organizations commitment

to a positive, equitable, and engaging workplace culture. This role oversees a portfolio of

employee relations cases and contributes to organizational wellbeing through proactive

training, development initiatives, and continuous employee engagement efforts. The

Assistant Director serves as a trusted advisor to managers and employees, ensuring that

workplace practices align with organizational values and compliance standards.

This position also supports the Director in implementing strategic initiatives, continuous

improvement efforts, and policy development aligned with the universitys mission,

vision, and values.

Essential Duties and

Responsibilities

Employee Relations

Oversee a comprehensive portfolio of employee relations matters, fostering fair,

constructive, and solutions-focused outcomes through effective communication

and collaboration

Provide consultation and guidance to supervisors and managers on Human

Resource (HR) policies, employee conduct, and resolution strategies

Ensure consistency, fairness, and compliance with employment laws and

organizational policies in all employee relations matters

Maintain accurate, confidential documentation and case records

Identify trends and recommend strategies to improve workplace culture and

reduce employee relations issues

Assist in administration and support of the employee grievance process, including

documentation, communication, and coordination with relevant stakeholders

Support the Director in developing and refining employee relations policies and

procedures

Training & Development

Design and facilitate training sessions for managers and employees on topics

such as effective communication, conflict resolution, performance management,

and inclusive leadership

Partner with HR and organizational leaders to identify learning needs and

implement development programs that foster employee growth and engagement

Evaluate training effectiveness and continuously improve offerings

Support leadership development and mentoring initiatives in collaboration with the

Director

Outreach & Employee Engagement

Coordinate initiatives that support employee well-being, engagement, and

belonging, including pulse surveys, listening sessions, and recognition programs

Analyze employee feedback to identify areas of improvement and collaborate with

leadership to develop responsive action plans

Represent the Employee Experience team in organizational events and outreach

efforts

Assist in collecting and analyzing qualitative and quantitative feedback (e.g.

engagement surveys, stay interviews) to inform strategic planning

Support outreach and liaison efforts with shared governance entities and cross-

functional teams

Minimum Required Qualifications

(Civil Service)

N/A

Knowledge, Skills, and Abilities

(KSAs) (Civil Service)

N/A

Specialty Factors (Civil Service) N/A

Preferred Qualifications (Civil

Service)

N/A

Minimum Required Qualifications

(SPS) Bachelors degree in Human Resources, Organizational Dev

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