Americas Key Account Experience & Training Manager - JR-024447-3522

Life Fitness • Rosemont, IL • 12h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13096740

**Join us as we empower the world to work out, creating healthier lives together.

Life Fitness / Hammer Strength** is looking for a strategic and dynamic Americas Key Account Experience & Training Manager to help elevate our customer engagement model, drive key account success, and champion industry insights across product, sales, and marketing. In this highly collaborative and visible role, you will serve as a connector between key customers, internal stakeholders, and market trends, playing a critical role in helping us raise the bar and inspire healthier lives through every interaction.

This is a hybrid role, based out of our Global Support Center in Rosemont, IL with travel to customer locations as needed. Typical in-office collaboration days are Tuesdays through Thursdays. #LI-Hybrid

As Life Fitness / Hammer Strength\'s Americas Key Account Experience & Training Manager, you will:

Partner with top key accounts to lead concept design, gym layout

strategy, and product selection across cardio, strength, and digital categories

Deliver compelling, insight-driven customer presentations on product

trends, industry forecasts, and fitness innovation

Train and support sales teams on key account developments around

training trends, market insights, persona-based selling, and new product launches

Lead thought leadership initiatives through event planning, speaking

engagements, trade show participation, and blog content

Collaborate cross-functionally with Sales, Marketing, Product

Development, and Revenue Operations to ensure consistent and impactful customer engagement

Provide feedback to Product teams based on market visits, account

feedback, and field activity to inform roadmap and MIPs (margin improvement programs)

Support market development through training, workshops, and event

engagement

Act as a brand ambassador for Life Fitness / Hammer Strength across

strategic moments and product launches

Provide customer and market insight reporting for internal executive

audiences to support business and innovation strategy

What Life Fitness / Hammer Strength is looking for in our Americas Key Account Experience & Training Manager:

10+ years of experience in marketing, sales enablement, customer

experience, or a strategic commercial fitness role

7+ years of experience in the fitness, wellness, or athletics space

Demonstrated experience supporting or managing key customer

accounts, preferably in fitness, sporting goods, wellness, or B2B environments

Strong presentation and facilitation skills, with comfort leading

both internal and external sessions at a senior level

Proven ability to translate customer insights into strategy,

messaging, and action across cross-functional teams

Experience developing and delivering training content for sales

and/or distributor networks

Ability to manage competing priorities, work cross-functionally, and

thrive in a fast-paced environment

Willingness to travel up to 30% for events, account visits, and

industry engagements

A collaborative, resourceful, and energetic approach with a passion

for customer experience and fitness innovation

At Life Fitness / Hammer Strength,we think customer first,play as one team, andraise the bar on fitness innovation-in the gym and in every corner of our facilities. Wepersevere and get it done, with a clear purpose toinspire each other to live healthier lives. If you\'re ready to bring out the best in people while powering the future of fitness manufacturing, we invite you to apply.

Want to take the next step in your career? Life Fitness / Hammer Strength takes pride in our talented employees and believes in providing opportunities for further growth and advancement. We encourage you to test your strengths, push your limits, and unleash your potential. If you feel the position is right for you, we invite you to apply. We\'ll work with you closely to support you throughout the hiring process. If your CV/ resume shows that your skills and experience have synergy with the job description, then we\'ll hop on a call to get to know you and your experience and discuss the position in more detail. If it\'s not the right opportunity this time, we\'ll always let you know.

At Life Fitness / Hammer Strength, we believe in taking care of our team with a comprehensive total rewards package that includes competitive pay and a range of valuable benefits. The salary range for this position, intended for U.S. applicants, is \$106,400 - \$149,600 annually.The actual salary will vary based on applicant\'s education, experience, skills, and abilities. The salary range reflected is based on a primary work location of Rosemont, IL and the actual salary may vary for applicants in a different geographic location.This position is eligible to participate in Life Fitness / Hammer Strength\'s annual Manager Incentive Plan to receive an annual d

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