Retail Customer Service

The Sherwin-Williams Company • Fairfield, OH • 2h ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. This is a Full-Time POD role, associate will work at multiple locations within a 10Mi radius Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish

SHWSales

1d ago

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Wireless Retail Sales Associate - W1443

OSL Retail Services • Cincinnati, OH • 1d ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? You will have unlimited earning potential with $15/hour base pay and uncapped commission! Employees earn $18/hour just hitting minimum expectations and top performers...

1d ago

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Retail and Pricing Clerks

Meijer • West Chester, OH • 1d ago

Retail & Hospitality

1d ago

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Dispatcher (Service Industry)

ARS • Cincinnati, OH • 1d ago

Retail & Hospitality

Company Name Hauser Heating & Air Conditioning Overview Hauser Air, part of the American Residential Services network, has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years sin...

1d ago

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Subway Cashier

Pilot Company • Franklin, OH • 1d ago

Retail & Hospitality

Company Description Pay Rates Starting between: $12.20 - $16.53 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th...

1d ago

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2nd & 3rd Shift Maintenance Technician

Insight Global • Fairfield, OH • 1d ago

Retail & Hospitality

Job Description An employer is looking for a Maintenance Technician in the Cincinnati area. This person will join a large maintenance team and spend their time maintaining, troubleshooting, and repairing production equip...

1d ago

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