Dispatcher (Service Industry)

ARS • Cincinnati, OH • 1h ago

Company Name Hauser Heating & Air Conditioning Overview Hauser Air, part of the American Residential Services network, has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975. At Hauser Air the opportunity for career advancement is abundant, and the value of your customer service delivery will never go unnoticed. We are seeking an experienced Service Dispatcher to ensure our technicians are completing calls efficiently and our customers' needs are held to the highest standards. This is an in-office position. Pay: $20 - $22/hour Schedule: Monday - Friday 9am - 6pm (OR) Monday - Friday 7:30am - 4pm Office Location: 6661 Corporate Drive, Blue Ash, Ohio 45242 Check out what we offer:

Access to insurance is available after 31 days of employment

Low-cost Medical Insurance options, starting at $5 per week

Dental and Vision Insurance options

Health Savings Account or Flexible Spending Account

401(k) with company match

HSA and Flexible Spending Account

Paid Time Off & Holiday Pay

Company paid life insurance

Learn more by visiting www.myarsrewards.com/

Responsibilities Dispatchers can expect:

Year-round work

Competitive pay options based on your skill and availability.

Paid orientation, paid training, and weekly direct deposit payroll.

Clean office environment with great equipment and a strong team ready to grow alongside you.

Comprehensive Training Opportunities are provided by the in-house Learning & Development team.

Training, including but not limited to technical, sales, safety, leadership, and systems training.

National Network to support professional growth & development and provide transfer opportunities.

As the employer of choice, we offer an Industry-Leading Benefit Package:

Health insurance options, starting as low as $5 per week!

HSA (Health Savings Account) and annual company contribution for specific plans.

FSA (Flexible Spending Account) for specific plans.

Dental and Vision Insurance options.

401(k) with weekly match contribution

13 PTO Days + 8 Paid Holidays

Company-paid life insurance policy, Short-term disability, long-term disability (additional life insurance options are also available)

Discount Programs with our partnered accounts (childcare, personal cell phone, auto, insurance, etc.)

Qualifications

Ability to provide exceptional customer service delivery with both inbound and outbound customer calls.

Must be able to demonstrate computer proficiency and have experience using Microsoft Products and multi-line phone systems.

Must have reliable transportation and report daily to the office.

Ability to work assigned shift and weekend rotation, if required.

Required to know the local area to assist technicians with maneuvering traffic and getting to residences promptly.

All candidates are required to undergo pre-employment drug screen and background checks prior to hire.

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