Human Resources - General

Robert Half • Boca Raton, FL • 7h ago

Description We are looking for a dedicated HR Assistant to join our team in Boca Raton, Florida. This position is a long-term contract role, offering an excellent opportunity to work in a dynamic and fast-paced environment. The role involves handling employee inquiries, providing guidance on HR systems, and ensuring compliance with company policies while delivering exceptional service.

Responsibilities:

Respond to employee and manager inquiries through calls, chats, and other communication channels with professionalism and efficiency.

Process daily HR transactions using Workday and other systems, ensuring accuracy and timeliness.

Provide detailed and accurate case management documentation for all interactions in the system.

Maintain confidentiality and protect sensitive employee and company information in alignment with legal and organizational standards.

Escalate complex issues to higher-tier HR specialists or managers as needed.

Offer guidance and support for HR systems such as Workday and Kronos.

Monitor service level agreements and key performance indicators to ensure operational goals are met.

Identify opportunities for process improvements and communicate trends to leadership.

Build positive relationships with colleagues, managers, and stakeholders to foster collaboration.

Assist in enhancing communication strategies and operational efficiency within the HR team. Requirements - Proven customer service experience, preferably in a call center or HR-related environment.

Strong communication skills, both verbal and written, with the ability to relay information clearly.

Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.

Familiarity with HR systems such as Workday and Kronos is highly desirable.

Ability to manage time effectively and handle multiple tasks in a fast-paced environment.

Experience in maintaining confidentiality and adhering to regulatory standards.

Knowledge of HR policies and procedures, with a focus on process improvement.

Demonstrated ability to collaborate with diverse teams and adapt to changing priorities. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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