Account Manager, I

Carrington • Albany, NY • 12h ago

Come join our amazing team and work Remote !

Provides Processing and Sales support for loan applications received from Wholesale Loan Brokers. Works with assigned Account Manager(s) to facilitate the management of the loan applications from submission to closing. Performs all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $50,000.00 to $55,000.00.

What you'll do:

Functions as an additional point of contact and support between Broker Partners and the various departments and individuals within the company throughout the process of the loan; includes but not limited to Account Executive(s), Underwriting, Quality Control, Senior Account Manager and Funding.

Secures required documentation needed to satisfy the conditions of the loan. Items include but are not limited to WVOE, transcripts, gift donor verifications, CPA verification, VOM/VOR verifications, SSA certification procurement, etc.

Accurately reviews and understands documentation to ascertain if it will satisfy conditions.

Function as back up to Account Manager(s) by monitoring incoming documents from Broker via email and web platform to ensure premium customer service is received.

Proactively monitors and makes outbound calls on pipeline to ensure timely funding of loans.

Meets with Account Managers regarding their pipelines and updates the Account Manager daily as to outstanding items.

Informs the Account Manager and Account Executive about any discrepancies including but not limited to the title, appraisals, credit, employment, income and other related items in the loan file.

Proactively updates loan data accurately.

Ensures compliance deadlines are met with regards to pre-disclosures, approval letters, cancellations, NOIs and adverse actions.

Proactively updates loan data accurately.

Appropriately documents loan file as needed with communication to ensure all parties have a running history of events throughout the life of the loan.

Responsible for excellent customer service to internal and external customers.

What you'll need:

Excellent computer skills and knowledge of Microsoft Office products

High attention to detail

Ability to maintain highly confidential information concerning loan applicants

Requires strong organizational skills and the ability to multitask.

Ability to communicate effectively both verbally and in writing

Ability to prioritize workload, meet deadlines and handle detailed assignments

Strong customer service skills

Knowledge of RESPA/TILA regulations as it pertains to TRID or ability to learn

Prior customer service in an office environment required.

Prior experience of at least one year in the mortgage industry preferred.

Experience working with NonQM, FHA, VA, USDA and Conventional loans preferred.

Loan origination system experience, particularly E360 preferred.

Our Company:

Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonwholesale.com .

What We Offer:

Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.

Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.

Customized training programs to help you advance your career.

Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.

Educational Reimbursement.

Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

Similar Jobs

Manager, Pharmaceutical Marketing Operations

Bausch + Lomb • Albany, NY • 1h ago

Management & Administrative

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the worldfrom the moment of birth through every phase of life. O...

1h ago

Go to Apply

The State University of New York - Senior Compliance and Investigations Officer

New York State Civil Service • Albany, NY • 6h ago

Management & Administrative

NY HELP No Agency SUNY System Administration Title The State University of New York - Senior Compliance and Investigations Officer Occupational Category Legal Salary Grade NS Bargaining Unit M/C - Managerial/Confidential...

6h ago

Go to Apply

PT Customer Service Leader

Hannaford • Valatie, NY • 6h ago

Management & Administrative

Category/Area of Expertise: Retail Operations Job Requisition: 464942 Address: USA-NY-Valatie-2967 Route 9 Store Code: Store 08364 Front End (5151747) Hannaford Supermarkets started out as a fresh produce vendor in Portl...

6h ago

Go to Apply

Administrative Assistant to Office of Government Relations & Press & Communications

New York State Civil Service • Albany, NY • 8h ago

Management & Administrative

NY HELP No Agency SUNY System Administration Title Administrative Assistant to Office of Government Relations & Press & Communications Occupational Category Clerical, Secretarial, Office Aide Salary Grade NS Barg...

8h ago

Go to Apply

Supply Chain Inventory Specialist-EVG-Per Diem-Days

Trinity Health • Cohoes, NY • 10h ago

Management & Administrative

Employment Type: Part time Shift: Day Shift Description: Position Summary : Under the management of the Supply Chain Manager, the Supply Chain Inventory Specialist works directly in the medical supplies for the facility....

10h ago

Go to Apply

Manager Information Technology Services 1 Infomation Security - 9639

New York State Civil Service • Albany, NY • 12h ago

Management & Administrative

NY HELP No Agency Information Technology Services, Office of Title Manager Information Technology Services 1 Infomation Security - 9639 Occupational Category I.T. Engineering, Sciences Salary Grade 27 Bargaining Unit PS&...

12h ago

Go to Apply

Project Manager 3 - 9850

New York State Civil Service • Albany, NY • 12h ago

Management & Administrative

NY HELP No Agency Information Technology Services, Office of Title Project Manager 3 - 9850 Occupational Category I.T. Engineering, Sciences Salary Grade 25 Bargaining Unit PS&T - Professional, Scientific, and Techni...

12h ago

Go to Apply

Biosimilar Regional Account Manager - Upstate New York

Teva Pharmaceuticals • Albany, NY • 12h ago

Management & Administrative

Biosimilar Regional Account Manager - Upstate New York Date: Nov 7, 2025 Location: Albany, United States, New York, 00000 Company: Teva Pharmaceuticals Job Id: 64894 Who we are Together, we're on a mission to make good h...

12h ago

Go to Apply

Senior Product Manager, AIOps

PagerDuty • Albany, NY • 18h ago

Management & Administrative

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is ess...

18h ago

Go to Apply

Territory Sales Manager

Crane 1 Services, Inc. • Albany, NY • 18h ago

Management & Administrative

Sales Hunter Wanted - Uncapped Earning Potential Industry: Crane Install, Inspection, & Repair Services Experience Required: 5+ Years Proven Outside B2B Sales Success If you're looking for more than just a job-and yo...

18h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.