Medical Receptionist

UnitedHealth Group • Bloomfield, CT • 4h ago

Opportunities with ProHealth Physicians , part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.

ProHealth Physicians, Bloomfield Internist has an immediate opening for a friendly, patient focused and detail oriented Medical Receptionist to join our team.

Hours: The position is full-time (40 hours/week) Monday - Friday 8:30am - 5:30pm. May be asked to float to local practices in the region for coverage.

Location: 6 Northwestern Drive, 2 nd Floor, Suite 201, Bloomfield, CT

Primary Responsibilities:

Conduct check-in and check-out process

Perform insurance verification and update as needed

Answer incoming calls and use EHR to document details of patient inquiries

Conduct outreach to patients requiring appointments or service follow-up

Schedule appointments using standard scheduling protocols

Manage administrative in-basket pools and work queues

Scan documents into the EHR per standard protocols

Balance payments and prepare deposits

Collect payments and discuss balances when appropriate

Protect patients' rights by maintaining confidentiality of medical, personal, and financial information

Provide coverage at other ProHealth locations on an ad hoc basis

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED (or higher)

1+ years of receptionist or customer service-related experience

Intermediate level of computer proficiency in Microsoft Office

Preferred Qualifications:

Experience as a receptionist in a healthcare setting

Experience working with Epic

Customer Service experience in retail, hospitality, etc

Knowledge of medical terminology

Knowledge of ICD - 10 and CPT coding

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

RPO #RED

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