Appeals Nurse Consultant

CVS Health • Hartford, CT • 5h ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

This is a fully telework role.

Schedule: Monday- Friday, standard business hours (8am-5pm in designated time zone) with occasional weekends and holidays on a rotation schedule.

Position Summary

The Appeals Nurse Consultant position is responsible for processing the medical necessity of Medicare Part C appeals from both members and providers. This role is considered a production role and remains as part of the Nurse Appeal Consultant job code. Primary duties may include, but are not limited to: requesting clinical, research, extrapolating pertinent clinical, applying appropriate Medicare Guidelines, navigating through multiple computer system applications in a fast paced department. Must work independently as well as in a team environment while working remotely. The Medicare Clinical Appeals Team C Member/Non-Par Team operates 7 days per week, 365 days per year. This position requires some weekends and holidays on a scheduled rotation.

Must be comfortable in a fast-paced environment

Ability to meet deadlines in a deadline intensive environment

High level of adaptability and willingness to embrace change in a fast-paced, demanding environment

Demonstrates a solid understanding of all workflows, policies, and procedures

Must have ability to use hands for repetitive typing, input data, copy, speak clearly, view computer monitors

Responsible for reviewing & preparing appeals submitted by patients or healthcare providers for MD review

Collaborate with internal business partners and external entities to gather and evaluate necessary information

Provide written recommendations or decisions based on available clinical, ensuring adherence to CVS Health and Medicare guidelines.

Attend and participate in department meetings.

Meticulous attention to detail with accurate documentation

Prepare templates using structured decision-making frameworks extrapolating pertinent clinical information from patient records

Proficiency with computer skills including Microsoft Outlook, Windows, navigating multiple systems and keyboarding

Time efficient and highly organized

Exceptional verbal and written communication skills

Highly attentive to detail while taking initiative staying on top of a variety of tasks simultaneously

Required Qualifications

Must have active and unrestricted RN licensure in state of residence

3+ Years of clinical experience

Excellent verbal and written communication skills.

Strong organizational skills

Preferred Qualifications

Appeals Experience

Utilization Review

Medicare Experience

Education

Associate's Degree in Nursing required

Bachelor's Degree preferred

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$66,575.00 - $142,576.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 11/22/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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