As a Field Service Engineer II here at Honeywell, you will have the opportunity to provide technical support and expertise to our customers in the Industrial Automation (IA) business unit, with a specific area of focus on Voice Automated Solutions and Enterprise Mobility Solutions. You will be responsible for troubleshooting and resolving technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business.
In this role, you will support the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will achieve revision and correction of work instructions and customer-facing training guides used by field installation specialists.
You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders
You will report directly to our Field Service Engineering Supervisor, and you'll work out of the state of Texas. You will work remotely when not on travel assignment.
KEY RESPONSIBILITIES
Investigate, troubleshoot, and resolve technical issues for our customers
Lead and manage technical projects and tasks
Collaborate with cross-functional teams to ensure successful implementation of our solutions
Conduct training sessions for customers and field service engineers.
Stay updated with industry trends and advancements and provide recommendations for improvement.
Implementation and deployment of Honeywell Solutions
Educate and write documentation for customers and field technicians
Travel domestically and internationally, up to 25%, for onsite implementations and support
This role is eligible for overtime.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here (https://benefits.honeywell.com/)
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: November 6, 2025
YOU MUST HAVE
Minimum of 3 years of proven experience in field service engineering, with a focus on technical solutions.
5+ years of technical experience implementing and supporting IT Systems - Customer service experience
Experience supporting customers remotely and on-site
Organizational skills, ability to take initiative and work with limited direction
Ability to be on a 24/7 on-call rotation schedule
Ability to travel domestically and internationally, for onsite implementations and support, up to 25%
Bilingual (English/Spanish)
WE VALUE
Associate or bachelor's degree in Information Technology, Computer Science, Engineering or equivalent work experience
IT, Project Management, and other technical certifications
Previous experience in Logistics, warehousing or supply chain
Previous experience with Linux, Windows Server and MS SQL
Experience in leading field service projects.
Strong leadership and mentoring skills.
Continuous learning mindset and willingness to stay updated with industry advancements.
Results-oriented approach and ability to drive projects to successful completion.
Good written and oral communication
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: https://www.honeywell.com/us/en
THE BUSINESS UNIT
Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets.
The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Connecticut, and Hawaii is $71,200 - $89,000. For Washington and most major metropolitan areas in New York & California, the annual base salary range is $71,200 - $89,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: October 13, 2025
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
