Analyst, Account Management

CVS Health • Olympia, WA • 7h ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

As a team member of the CVS Healthspire Account Management team, the Account Manager will be responsible for assisting in overall management of clients participating in programs within the Care Management product portfolio. The Account Manager will be responsible for maintaining day-to-day business relationships and operations with key internal stakeholders and client personnel to ensure accurate and effective delivery of client programs.

Understanding client expectations and goals is required to proactively recommend and promote programs to assist in meeting client business objectives. The position will facilitate delivery, interpretation and presentation of financial and client reports. The Account Manager will assist with onsite meeting preparation, own facilitation of client calls, and support all activities that directly influence retention of our client base.

-Assist the Strategic Account Executives/Account Executives to own, retain and identify upsell opportunity within assigned client base.

Track and forecast changes in assigned client base that would impact revenue and communicate that effectively within the organization.

-Management of day-to-day contact with assigned clients.

-Create and maintain project plans for each assigned project, discuss and assign tasks to appropriate staff and update project on a timely basis.

-Create agendas, schedule and facilitate internal and external meetings with parties as appropriate.

-Take meeting minutes, facilitate, lead and manage all follow ups from client conference calls on routine basis.

-Document and track open items via current tracking system.

-Work closely with internal and external teams to proactively identify actual and potential problems.

-Proactively identify and escalate critical issues where company resources and capabilities do not meet client expectations.

-Perform other projects, work and activities as assigned to ensure continuous service to our internal and external customers.

-Present Care Management Solutions Programs and effectively communicate each program's value both to internal stakeholders and external client base.

Ability to travel. (10%)

Required Qualifications

2+ years Account Management within a healthcare or technology environment.

Preferred Qualifications

· Create efficient processes for both internal and external customers

· Excellent interpersonal skills and communication skills

· Ability to be flexible and change direction as needed

· Ability to motivate and drive team to successful, on-time results

· Ability to manage complex groups and prioritize competing objectives

· Facilitation and organizational skills; demonstrated ability to follow-up and follow through on tasks

· Experience with Microsoft tools/office, PowerPoint, Word, Teams, Excel and Salesforce

Education Bachelor's degree or equivalent experience required.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$43,888.00 - $102,081.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 11/10/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Similar Jobs

Administrative Assistant 3

Washington State Patrol • Olympia, WA • 3h ago

Management & Administrative

About the Position This position reports directly to a Chief Deputy State Fire Marshal who serves as the supervisor and Section Commander of the Professional Development & Response Section. About the Division: The Fi...

3h ago

Go to Apply

Key Account Manager - Facilities Care Solutions

3M • Olympia, WA • 7h ago

Management & Administrative

Job Description: Key Account Manager - FCS Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally import...

7h ago

Go to Apply

Marketing Performance Management Analyst

System One • Olympia, WA • 20h ago

Management & Administrative

Marketing Performance Management Analyst Employment Type: Full Time Date Posted: 11/4/2025 Location: Remote (Based in the U.S.) Pay Range: Negotiable Job Number: JO-2511-2752 Primary Function We are seeking a highly skil...

20h ago

Go to Apply

Hybrid Case Management and Utilization Management -Remote WA State Only

UnitedHealth Group • Olympia, WA • 1d ago

Management & Administrative

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca...

1d ago

Go to Apply

Administrative Assistant II

Virginia Mason Franciscan Health • University Place, WA • 1d ago

Management & Administrative

Job Summary and Responsibilities Virginia Mason Franciscan Health: Administrative Assistant II Are you a highly skilled administrative professional looking to make a significant impact? Virginia Mason Franciscan Health i...

1d ago

Go to Apply

Executive Assistant (Administrative Assistant 5)

Department of Ecology • Lacey, WA • 1d ago

Management & Administrative

** Keeping Washington Clean and Evergreen** The Department of Ecology is hiring an Executive Assistant (Administrative Assistant 5) within the Government Relations Office and the Office of Equity & Environmental Just...

1d ago

Go to Apply

Staff Project Manager, Supply Chain

Western Digital • Olympia, WA • 1d ago

Management & Administrative

Company Description At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of...

1d ago

Go to Apply

HR System (Workday) Administrator & Product Manager - IT System Admin

Washington Department of Fish and Wildlife • Olympia, WA • 1d ago

Management & Administrative

Title- HR System (Workday) Administrator & Product Manager Classification- IT System Administration Journey Job Status- Full-Time - Permanent WDFW Program- Directors Office - Information Technology Services Duty Stat...

1d ago

Go to Apply

HR System (Workday) Administrator & Product Manager - IT System Admin

Washington Department of Fish and Wildlife • Olympia, WA • 1d ago

Management & Administrative

1d ago

Go to Apply

Senior Principal Consultant - Manufacturing - NetSuite ACS

Oracle • Olympia, WA • 1d ago

Management & Administrative

Job Description Do you want to advance your career with the world's first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.