Retail Admin Manager

Stock Yards Bank & Trust • Louisville, KY • 6h ago

As a Retail Administration Manager , your day will be filled with opportunities to provide and oversee administrative, creative, technical, and generalized support for the Retail Division Management team. Duties include clerical reporting preparation/interpretation and float pool management while projecting a professional company image through in person and phone interactions.ResponsibilitiesDaily responsibilities include, but are not limited to, the following:Oversee Management of Float Pool in Louisville MSA including:Interviewing, hiring, training, and retaining float team members (including Management Associates/Floating Office Managers and Summer/Seasonal Interns) in Louisville MSAScheduling float staff for Louisville MSA, based on business and customer needsReviewing and approving time cards and requested time offProviding coaching, counseling, career pathing, and performance reviews Hire/Train/Manage Retail Administrative Coordinator, delegating tasks as neededOversee incentive and production tracking for all retail branchesManage creation, development, and implementation of special projects inside of Retail, in collaboration with Retail AdministrationAssist retail employees with new employee onboarding and supplemental training, facilitating meetings and training sessions as needed and in collaboration with Retail AdministrationCreate, develop, implement, and maintain various branch reports, forms, and resources, in collaboration with Retail AdministrationDevelop and coordinate customer and employee events, working with Marketing and other departments, team members, or offices, in collaboration with Retail AdministrationOversee creation, implementation, tracking, and communication of branch contestsOversee scheduling and coordinate meetings and appointments for the Retail Administration team including providing agendas and communicationOversee administrative tasks including but not limited to the following; reconcile GL entries, keep branch information and phone trees current, maintain business continuity plan, place orders, etc.Provide creative, technical, and generalized support to the Retail division, as needed and in collaboration with Retail AdministrationOther duties as assigned by management teamJob RequirementsThe successful candidate will have the following qualifications:High school diploma or equivalentCollege degree preferred5 Years of administrative experience or 5 Years of Retail banking experience required; 5 or more years of management experience preferredProficient in Microsoft Office SuiteAdvanced Excel skills is a plusStrong interpersonal skills with a focus on customer serviceAbility to handle multiple projects at one time through completionStrong organizational skillsStrong grammar, spelling and business writing skillsProfessional in appearance and demeanorSupervise the Float Pool, Retail Admin CoordinatorBenefits401(k) with a company match of up to 6%ESOP employer matchMedical insuranceDental insuranceVision insuranceCancer / Disease insuranceAccident insuranceFlexible Spending AccountsHealth Savings AccountsBank paid Life / AD& D insuranceVoluntary Life / AD&D insuranceBank paid Short-Term and Long-Term Disability insuranceEmployee Stock Purchase PlanEmployee Assistance ProgramPhysical RequirementsThe physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position requires sitting the majority of the time with limited walking and standing. Travel between branch offices is required on a monthly basis. All work occurs indoors and within regular working hours. The noise level in the work environment is usually moderate.

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