Electronic Banking Client Service Officer (Hybrid Eligible: Kansas)

Enterprise Bank & Trust • Olathe, KS • 10h ago

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive.

With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities.

Together, there's no stopping you!

Job Title:

Electronic Banking Client Service Officer (Hybrid Eligible: Kansas)

Job Description:

Summary:

Receive and resolve inbound customer calls, emails, and online banking messages regarding all electronic banking needs, including Treasury Management product support. Provides operational support to lobby and bank staff with online banking functions and resolving client requests.

Essential Duties and Responsibilities:

Respond to heavy call volumes, addressing all customer needs or issues

Respond to email and online banking message inquiries

Assist clients with any and all online banking needs including Treasury Management product support

Assist clients with processing ACH transactions, Wires, P2P payments, Bill Payment, Positive Pay, Remote Deposits, Debit Card Inquiries, and Transaction Disputes

Respond to and address various system technical issues

Other duties as assigned

Qualifications:

Strong commitment to customer service

Excellent verbal, written and telephone communication skills

Ability to communicate and cooperate in a team environment to produce needed outcomes and meet goals

Detail-oriented

Demonstrate flexibility, versatility, commitment and good judgement

Ability to meet multiple deadlines in a fast-paced environment

Initiative to solve client issues, utilizing vendors and manuals

Able to perform job duties while in a virtual environment

Bilingual preferred

Supervisory Responsibilities:

None

Education and/or Experience:

3 - 5 years' experience in the financial services industry or a combination of relevant experience

Previous banking experience preferred

High school diploma or general education degree

Computer and Software Skills:

Skilled in operation of a personal computer and mobile devices

Microsoft Office

Google Mail

Google Suite

Proficiency in navigating multiple banking systems

Certificates, Licenses and Registrations:

None

Equal Opportunity Statement:

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at hr@enterprisebank.com .

Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please click HERE (https://wvw.enterprisebank.com/workplace\posters\2025) .

Similar Jobs

Finance Supervisor-Operations & Engineering-Kiewit Nuclear Solutions

Kiewit • Lenexa, KS • 1h ago

Finance, Accounting & Banking

Requisition ID: 178312 Job Level: Senior Level Home District/Group: Kiewit Nuclear Solutions Department: Operational Finance Market: Nuclear Employment Type: Full Time Position Overview As a Financial Supervisor, you wil...

1h ago

Go to Apply

NorthPoint Development • Kansas City, MO • 2d ago

Finance, Accounting & Banking

Real Estate Accountant Department: NP - Accounting - KC Location: Kansas City, MO Curious about a career with NorthPoint? NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit a...

2d ago

Go to Apply

Power Market Finance Analyst Intern

Kiewit • Lenexa, KS • 3d ago

Finance, Accounting & Banking

Requisition ID: 178329 Job Level: Internship Home District/Group: Power Market Department: Operational Finance Market: Power Employment Type: Full Time Temporary Position Overview Are you interested in helping be respons...

3d ago

Go to Apply

Loan Sales Specialist

OneMain Financial • Kansas City, MO • 3d ago

Finance, Accounting & Banking

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitiv...

3d ago

Go to Apply

Small Business Banking Underwriter

UMB Bank • Kansas City, MO • 3d ago

Finance, Accounting & Banking

Small Business Banking Underwriter-Hybrid: Kansas City, MO/Dubuque, IA/Denver, CO The Small Business Banking Underwriter will analyze and make credit decisions for small business banking clients in accordance with UMB po...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.