Details
Open Date 11/03/2025
Requisition Number PRN43441B
Job Title Systems Administrator
Working Title Systems Administrator
Career Progression Track P00
Track Level P2 - Developing, P1 - Entry Level Pro
FLSA Code Computer Employee
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
M-F 08:00 t 05:00 PM - Hybrid work schedule once the new hire is acclimated
VP Area President
Department 00428 - UIT - Network & Comm. Srvs
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $55,000 to $80,000
Close Date 11/17/2025
Priority Review Date (Note - Posting may close at any time)
Job Summary
Systems Administrator
Install, configure, and maintain computer systems and associated peripheral equipment. Maintain operating efficiency and stability, ensure the security and integrity of all systems and data, and respond to outages and other issues. Perform application administration activities such as creating, modifying, and deleting users, optimizing remote access, and security access for messaging systems, databases, and web applications. Coordinate with department leadership to plan, design, and schedule the release of all software, hardware, and operating system updates. Develop and enhance processes and technical documentation, create back-up procedures, test plans, and reports. Prioritize and respond to requests for service and may provide escalation support to helpdesk staff.
Learn more about the great benefits of working for University of Utah: benefits.utah.edu
The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.
Responsibilities
Systems Administrator, I | Systems Administrator, II
We are seeking a Tier I/II Cloud Engineer to support Microsoft 365 and Google Workspace services at the University. This role will provide technical guidance in planning and implementing new solutions while ensuring the stability and reliability of existing platforms. You will work closely with IT and business partners to design and deliver solutions that support institutional needs, with emphasis on Microsoft 365 services such as Teams, OneDrive, SharePoint Online, Exchange Online, and Compliance Center, along with integrations into both physical and digital university environments.
Manage daily service requests and incident ticket queues.
Monitor system alerts and troubleshoot issues across Unified Communications and collaboration platforms.
Collaborate with other engineers on complex tasks and cross-functional projects.
Contribute to the design, deployment, and support of Unified Communications projects as assigned.
Ensure email and messaging services are fully functional and optimized.
Develop and maintain technical documentation, runbooks, and support processes.
Provide Tier II escalation support, mentoring Tier I staff when appropriate.
Identify opportunities for process improvement and automation (e.g., PowerShell scripting).
Minimum Qualifications
EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).
Department may hire employee at one of the following job levels:
Systems Administrator, I: Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree.
Systems Administrator, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.
Preferences
Microsoft Exchange and/or Microsoft 365 certifications.
Hands-on experience administering Google Workspace.
Cloud application integration experience.
Scripting skills (e.g., PowerShell, Python, or similar).
Strong troubleshooting and problem-solving skills.
Type Benefited Staff
Special Instructions Summary
Additional Information
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Director/ Title IX Coordinator
Office of Equal Opportunity and Affirmative Action ( OEO /AA)
383 University Street, Level 1 OEO Suite
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted at oeo.utah.edu
For more information:
https://www.utah.edu/nondiscrimination/
To inquire about this posting, email:
employment@utah.edu
or call 801-581-2300.
The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
