Project Manager, Client Operations

Mediabrands Worldwide, Inc. • New York, NY • 9h ago

Business OverviewIPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world's most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at www.ipgmediabrands.com.Position OverviewWe are seeking an experienced Client Operations Manager to add to our end-to-end Operations team. The person in this role will leverage data, tools, and process to optimize and steward foundational workstreams across E2E Media Operations and Business Operations. A successful Client Operations Manager will drive critical projects forward while motivating clients and internal stakeholders. They excel at problem solving, are comfortable in the unknown, and are excellent communicators.Responsibilities- Serve as the primary point of contact and facilitate communication regarding creative campaign assets across Agency, Clients, and Vendors- Partner with Digital and Video investment, Trafficking, and Operations teams to manage video creative asset trackers and media specs from start to finish- Ensure timely and accurate trafficking of Video and Digital assets through adherence to cross-agency quality control processes- Support cross organizational Creative Meetings and maintain documentation across business segments- Leverage knowledge of Media Buying & Operations to identify and develop process enhancements to drive efficiencies across workstreams related to budget management, creative management, data cleanliness and tool maintenance- Effectively manage and prioritize multiple projects, establish deadlines, and manage escalations to stakeholders- Maintain documentation of ongoing optimizations and develop training materials as neededRequired Skills and Experience- Experience in Operations, Media Buying, Creative and/or Project Management- Excellent communication and collaboration skills with internal and external stakeholders at all levels- Strong analytical skills with the ability to identify areas for improvement and optimization- Strong project management skills with the ability to handle multiple projects and meet tight deadlines- Proficient in Microsoft Word, Excel, and Power PointDesired Skills and Experience- 3-5 years of relevant experience in a media environment- Experience managing creative assets, preferred- Proactive, resourceful, and organized team player- Experience in Project Management tools (Asana, Smartsheet) and Buying tools (MBOX, Prisma), preferredWe See YouAt IPG Mediabrands, we are unified behind a commitment to fostering a culture of inclusion and belonging. Together, we shine through a set of shared values and behaviors. We take pride in our responsibility to our clients, communities, and to each other. We embrace differences and recognize the unique value that each of us brings to our community.We encourage you to apply, as unique backgrounds, perspectives, and lived experiences are welcomed.We See You at IPG Mediabrands.Wage and BenefitsWe offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. To give

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