Customer Service

Robert Half • Miami, FL • 13h ago

Description

Robert Half is partnering with a well-established company in Miami that's looking for a Bilingual Customer Service Representative to join their growing team. The ideal candidate is professional, people-oriented, and passionate about providing excellent customer support in both English and Spanish.

Key Responsibilities:

Answer high-volume inbound calls and respond to customer inquiries in a friendly and efficient manner.

Provide accurate information regarding products, services, and account details.

Document customer interactions and follow up to ensure resolution.

Handle order processing, account updates, and general administrative support.

Communicate with internal departments to resolve customer concerns promptly.

Maintain a positive and professional attitude with every interaction.

Requirements

Bilingual (English/Spanish) required - strong communication skills in both languages.

2+ years of customer service or call center experience preferred.

Proficiency in Microsoft Office and ability to learn new systems quickly.

Strong problem-solving skills and attention to detail.

Dependable, team-oriented, and customer-focused.

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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