Services Program Manager 14 - Wayne County CSA Western Wayne
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Services Program Manager 14 - Wayne County CSA Western Wayne
Salary
$2,537.60 - $3,845.60 Biweekly
Location
Inkster, MI
Job Type
Permanent Full Time
Job Number
4320-26-Wayne-CW-WES-059-FILL
Department
Health and Human Services - Counties
Opening Date
10/29/2025
Closing Date
11/5/2025 11:59 PM Eastern
Bargaining Unit
NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)
Description
Benefits
Questions
Job Description
The Michigan Department of Health and Human Services mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visitMDHHS Diversity Equity and Inclusion.
Provide direct management of professional Children's Service's staff who investigate allegations of abuse and/or neglect of children and who provide supervision of children foster care placement. Assign all new CPS and Foster Care cases and review cases to ensure compliance with agency policies, procedures, children's placement agency rules and federal laws. Monitor compliance with time and attendance expectations and follow progressive discipline guidelines when indicated. Provide children's service training to staff and implement new CPS and Foster Care Programs and Policies.
Position Description (https://MCSC.state.mi.us/AgencyPDFs/SPM14PDCounties.pdf)
View the job specification at:Job Specification (http://www.michigan.gov/documents/SocialServicesProgramManager\15614\7.pdf)
To be considered for this position you must:
apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions in submitting your electronic application. Hard copy applications are not accepted.
relevant experience and/or education referred to in supplemental questions must be documented in resume, transcript and/or application to allow for accurate screening.
attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
attach a cover letter.
attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.
Failure to complete any of the above items may result in your application not being considered.
Required Education and Experience
Education
Possession of a bachelor's or master's degree with a major in one of the following human services areas: social work, sociology, psychology, forensic psychology, interdisciplinary studies in social science, education, community development, law enforcement, behavioral science, gerontology, special education, education of the emotionally disturbed, education of the gifted, family ecology, community services, family studies, family and/or child development, counseling psychology, criminal justice, human services, or in a human services-related counseling major.
OR
Possession of a bachelor's degree in any major with at least 30 semester (45 term) credits in one or a combination of the following human services areas: social work, sociology, psychology, forensic psychology, interdisciplinary studies in social science, education, community development, law enforcement, behavioral science, gerontology, special education, education of the emotionally disturbed, education of the gifted, family ecology, community services, family studies, family and/or child development, counseling psychology, criminal justice, human services, or in a human services-related counseling major.
Experience
Three years of professional experience equivalent to a Services Specialist or Family Independence Specialist, including one year equivalent to a Services Specialist P11 or Family Independence Specialist P11.
OR
Two years of experience equivalent to a Family Independence Manager 12.
OR
One year of experience equivalent to a Services Program Manager 13 , General Services Program Manager 13 or Family Independence Manager 13.
SELECTIVE POSITION REQUIREMENT (SPR): At least three years of child welfare experience equivalent to a Services Specialist
Alternate Education and Experience
Services Program Manager 13 - 14
Two years of experience as a Services Specialist or a Family Independence Specialist in addition to one year of experience in one of the following areas:
Human Resource Developer providing training to services staff in a services program area (e.g., a trainer for the Child Welfare Institute).
Resource Program Analyst or Departmental Analyst work as a services program analyst responsible for activities such as assessing legislation, developing program policy, or serving as a policy and case consultant (e.g., foster care analyst, protective services analyst, zone service specialist)
Departmental Analyst work in the Business Service Center (BSC) as a Child Welfare (CW) Analyst providing consultation and support from extensive policy knowledge across child welfare programs; tracking and monitoring performance and improvement efforts.
Departmental Analyst work in the Business Service Center (BSC) as a Quality Assurance (QA) Analyst providing consultation and support from extensive policy knowledge across child welfare programs; tracking and monitoring performance and improvement efforts.
Additional Requirements and Information
The physical location of this position is27540 Michigan Ave, Inkster, MI 48141. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.
Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.
.
We may use a pool of passing candidates from this process for future permanent vacancies at the CFS Western Wayne District office within the next six months.
An applicant hired or promoted to a Services Program Manager position that involves the management of protective services, foster care services or adoption services must successfully complete a supervisory training program of at least 40 class hours; and pass a competency-based performance evaluation of that training within three months after assuming the Services Program Manager position. The competency-based performance evaluation shall include a written examination.
The department reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.
Questions related to this position may be directed to Kelsey Averhart ataverhartk@michigan.govor Wendy Gomez atgomez (gomezw1@michigan.gov) w@michigan.gov
Follow us onLinkedInfor more job opportunities!#MDHHSjobs#Veteranfriendly#Careerswithpurpose#CommunityHeroes
MDHHS is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.
Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact theADA coordinator (https://www.michigan.gov/ose/-/media/Project/Websites/ose/Contact/RACs.pdf) for the agency that posted this position vacancy.
State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
More details on benefits for our new hires are below:
Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state's military and veterans; rebuild our state's infrastructure; or support other state agencies through our fiscal, IT, and HR systems.
Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees' annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.
Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state's contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.
Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand 13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.
Paid Parental Leave:Eligible employees can take 12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.
Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year's Eve and Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.
Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.
Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.
Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.
Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view Student Loan Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.
Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.
Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.
Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.
Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan's affordable cost of living, you can explore all that Michigan has to offer.
Updated: 2/28/24
01
SOCPMGR13-15 - Do you possess a bachelor's or master's degree with a major in one of the following human services areas: social work, sociology, psychology, forensic psychology, education, community development, law enforcement, behavioral science, gerontology, special education, education of the emotionally disturbed, education of the gifted, family ecology, community services, family studies, family and/or child development, counseling psychology, criminal justice, human services, a human services-related counseling major, or interdisciplinary studies in social science? OR A bachelor's degree in any major with at least 30 semester (45 term) credits in one or a combination of the following human services areas: social work, sociology, psychology, forensic psychology, education, community development, law enforcement, behavioral science, gerontology, special education, education of the emotionally disturbed, education of the gifted, family ecology, community services, family studies, family and/or child development, counseling psychology, criminal justice, human services, a human services-related counseling major, or interdisciplinary studies in social science? If so, please attach a copy of your official college transcripts. (This question must be selected as the Factor Question in the Scoring Plan/Scoring Factor.)
Yes
No
02
SOCPMGR3 - Do you possess one of the following? At least three years of professional experience equivalent to a Services Specialist or Family Independence Specialist, including at least one year equivalent to a Services Specialist P11 or Family Independence Specialist P11 OR At least Two years of experience equivalent to a Family Independence Manager 12. OR At least one year of experience equivalent to a Services Program Manager 13, General Services Program Manager 13, or Family Independence Manager 13 OR At least two years of experience as a Services Specialist or a Family Independence Specialist in addition to at least one year of experience in one of the following areas: Resource Program Analyst or Departmental Analyst work as a services program analyst responsible for activities such as assessing legislation, developing program policy, or serving as a policy and case consultant (e.g., foster care analyst, protective services analyst, zone service specialist) Human Resource Developer providing training to services staff in a services program area (e.g., a trainer for the Child Welfare Institute) Departmental Analyst work in the Business Service Center (BSC) as a Child Welfare (CW) Analyst providing consultation and support from extensive policy knowledge across child welfare programs; tracking and monitoring performance and improvement efforts. Departmental Analyst work in the Business Service Center (BSC) as a Quality Assurance (QA) Analyst providing consultation and support from extensive policy knowledge across child welfare programs; tracking and monitoring performance and improvement efforts.
Yes
No
03
This position has the following Selective Position Requirement: (SPR): At least three years of child welfare experience equivalent to a Services Specialist Do you possess this experience? (If you do possess this experience, you must document it in your application materials to allow for accurate screening.)
Yes
No
04
*From the options below, which accurately describes your current status? (A current state employee works for an actual state department such as the Department of Corrections, the Department of Transportation, etc.)
A current Michigan Department of Health and Human Services (MDHHS) employee
A Michigan Department of Health and Human Services (MDHHS) employee in layoff status
A current State of Michigan (non-MDHHS) employee
A State of Michigan (non-MDHHS) employee in layoff status
None of the above
05
Are you a current MDHHS employee classified as an SPM 14 (meet the Selective Position Requirement) and interested in moving to the same class and level at this location?
Yes
No
06
Please select the years of experience you possess working in child welfare, specifically CPS, Foster Care and/or Licensing:
6 years or more
5 years or more
4 years or more
3 years or more
Under 3 years
07
Describe a time when you needed to work cooperatively with someone that did not share the same ideas as you.
08
*Please select from the options below: (Please note, actions that have been expunged, formal counseling, and layoff actions need not be reported.) Please select all that apply.
I have been dismissed within the last two years
I have resigned in lieu of discipline or dismissal within the last two years
I have been suspended without pay within the last two years
I have received a written reprimand within the last two years
I have received an unsatisfactory rating within the last two years
I have signed a last chance agreement with MDHHS within the last two years
I certify that none of the above circumstances apply to me
09
Do you have any substantiated cases of abuse or neglect reported on the Michigan Department of Health and Human Services Central Registry?
Yes
No
10
Have you ever been found responsible in a confirmed case of child abuse or neglect?
Yes
No
11
If yes, please explain in detail what changes you have made to mitigate your previous actions. If no, enter "N/A."
12
Have you lived outside the State of Michigan in the previous 5 years? (Selected applicants who have lived outside the State of Michigan within the previous 5 years will need to provide a Central Registry record for the State(s) in which they resided in for the previous 5 years prior to being hired.)
Yes
No
13
*Do you have any objection to being finger printed or drug tested?
Yes
No
14
Have you ever been convicted of a felony?
Yes
No
15
Have you ever been convicted of a misdemeanor?
Yes
No
16
If you answered "yes" to the previous question, which misdemeanor best fits your situation? If you marked "no" on the previous question, please check None.
DUI
Embezzlement
Retail Fraud
Traffic Violation resulting in a misdemeanor conviction
Abuse or neglect
Minor in Possession
Breaking and Entering
Assault or Domestic Violence
Other - Not listed
None
17
*Do you possess a valid driver's license? If yes, list state issued by, license number, expiration date. If no, @type N/A.
18
Did you attach a cover letter and a copy of your résumé to your application? (Failure to do so may result in your application being screened out.)
Yes
No
19
Did you attach a copy of an official college/university transcript to your application? (Failure to do so may result in your application being screened out.)
Yes
No
20
Are you in or have you participated in a Michigan Title IV-E Fellowship program.
Yes
No
21
If yes, please select the university
Michigan State University
University of Michigan
Wayne State University
Western Michigan University
Central Michigan University
Required Question
Employer
State of Michigan
Department
Health and Human Services - Counties
Address
See Posting Above for Contact Informati
Office of Human Resources
Michigan
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