Senior Sales Manager, Account Management

We Work Management LLC • New York, NY • 4h ago

About UsAt WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we're not just a part of that movement-we're leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow's world at work.About the OpportunityThe Senior Sales Manager will hold dual responsibilities as a Manager and Individual Contributor. Not only will this person manage some of our largest and most important client relationships, but in doing so they will also be responsible for setting the gold standard for high performance, while also providing support and mentorship to their relatively small team of direct reports.In this role, you will:Responsibilities: Manager/Coach1. Leadership and Internal Stakeholder Engagement:- Manage a team of 3-5 individuals- Identify pain points and process inefficiencies to develop best practices for Account Managers- Operationalize project initiatives in conjunction with Directors and identify opportunities for IC contribution and leadership- Represent your team in major cross-functional initiatives, ensuring close partnerships with Sales, Community, Operations, and others in order to drive client satisfaction and retention2. Account and Team Strategy:- Manage the assignments of your team's book of business, dividing responsibilities fairly while creating an environment that, drives retention, maximizes NPS, and allows the team to exceed their goals- Lead the team to collective achievement by actively managing the team's combined forecast, pipeline health, and final goal attainment- Act as an internal escalation point for the team- Develop talent through regular feedback, team meetings, and by creating individual growth plansResponsibilities: Player/Individual Contributor1. Client Portfolio Optimization:- Own a book of WeWork's largest enterprise clients- Build trust, rapport, and credibility with key client stakeholders in order to expand client engagement and drive long-term growth: constant communication, monthly reporting, Quarterly Business Reviews- Act as an escalation point for account concerns2. Drive renewals and increase overall account revenue- Own an individual revenue goal within your assigned book of business- Proactively manage and review client portfolios to ensure high retention rates and successfully lead all renewal negotiations- Source net-new opportunities from existing business units which can then be acted upon by our outbound sales team- Find alternative ways to increase revenue through partnership opportunities and other solutions-based upsell opportunities3. Internal & External Stakeholder Engagement:- Create a clear pathway for long-term account growth by aligning with cross-functional leaders on objectives and potential roadblocks- Advocate internally for client needs as the account expert, always representing the point of view of the decision-makers4. Retention and Account Health (NPS):- Identify and create proactive recommendations for clients to improve their account experience and drive an increase in account NPS- Loop in relevant stakeholders to project manage remediation plans and coordinate with Community and Facilities to resolve issues and increase NPSAbout YouDoes the below sound like you? If so, we'd love to hear from you!- At least 7-8 years of client-facing experience in direct B2B sales or AM- At least 4+ years working with medium to large Enterprise customers- At least 1-3 years' experience managing teams- Demonstrated excellence in building strong client relationships across global accounts and multiple stakeholders, including executive-level leaders- Space as a Service and/or Real Estate knowledge/experience a plus- Confidently provi

Similar Jobs

Customer Service Specialist

MTA • New York, NY • 4h ago

Management & Administrative

Customer Service Specialist Job ID: 13553 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: HR Center of Excellence Date Posted: Oct 30, 2025 Description JOB TIT...

4h ago

Go to Apply

Recruiter, Sales

Anthropic PBC • New York, NY • 4h ago

Management & Administrative

Responsibilities:Lead full-cycle recruiting for all Sales roles, from individual contributors to senior sales leaders, across Enterprise, Commercial, and Strategic Account segmentsDevelop and execute strategic recruiting...

4h ago

Go to Apply

Business Sales Manager

Coty • New York, NY • 4h ago

Management & Administrative

Business Sales Manager Business Sales Manager-Luxury Luxury Department Store Channel NYC preferred/Remote COTY is looking for smart leaders who are fast and passionate. We're looking for a Business Sales Manager to join...

4h ago

Go to Apply

Territory Sales Manager

PNY Technologies, Inc. • Parsippany, NJ • 4h ago

Management & Administrative

MAIN FUNCTION:Responsible for the tactical management of PNY sales within a respective Territory QUALIFICATIONS:Bachelor's Degree or equivalent in business or related fieldSeven to Ten years in channel sales experiencePr...

4h ago

Go to Apply

Sales Manager (Full Time) - 24H961

Carter's/OshKosh • Bronx, NY • 4h ago

Management & Administrative

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. POSITION PURPOSE The Sales Manager's purpose is to uphold the Carter's mission, vis...

4h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Lodi, NJ • 4h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

4h ago

Go to Apply

Partner Operations Manager, Music Publishing

Google • New York, NY • 7h ago

Management & Administrative

Partner Operations Manager, Music Publishing corporatefare_ Google place New York, NY, USA; Los Angeles, CA, USA; +2 more; +1 more Early Experience completing work as directed, and collaborating with teammates; developin...

7h ago

Go to Apply

VP/Regional Sales Manager

Kearny Bank • Fairfield, NJ • 8h ago

Management & Administrative

VP/Regional Sales ManagerJob Locations US-NJ-FairfieldJob ID2025-2934# of Openings1TypeFull-TimeCategoryResidential MortgageOverviewResponsible for assisting the department's growth in and around the Bank's general lendi...

8h ago

Go to Apply

Analyst, Portfolio Manager

Webster Bank • New York, NY • 8h ago

Management & Administrative

360 Lexington Ave 5th Floor, New York, New York, 10017, USAIf you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can...

8h ago

Go to Apply

Depositary Receipts Markets Distribution (DRMD) - Vice President

Deutsche Bank • New York, NY • 9h ago

Management & Administrative

Job Description:Job Title: Depositary Receipts Markets Distribution (DRMD)Corporate Title: Vice PresidentLocation: New York, NYOverviewThe Deutsche Bank Depositary Receipts (DR) business forms part of Trust & Securit...

9h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.