ArchKey Solutions Position Title: Electrical Service Manager Location: Plymouth, MN, United States Category: Specialty description: Description ELECTRICAL SERVICE MANAGERThis position is based in our ProKey office in Plymouth, MN. About ProKey Facilities ProKey Facilities delivers an innovative approach to all aspects of maintaining a facility - from problem solving to common sense solutions. Our team of experts provide valuable insights into the condition of a facility's assets, helping customers make informed decisions that drive efficiency, reduce cost, and ensure the longevity of their investment. Backed by ArchKey Solutions, ProKey stands as a game-changer in the realm of integrated facility services delivering reliability, efficiency and optimized performance for MEP systems. We're not just energizing infrastructure, we're energizing careers, communities, and the future. Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow with us as we scale. About the Position The Service Manager is responsible for managing the market strategies and bid-to-operations lifecycle for electrical service offerings, including services supporting ArchKey's national programs for electrical vehicle (EV) chargers, renewable energy platforms, energy conservation programs and other similar support programs. This position oversees the development and implementation of the above service offerings and ensures the growth strategy is comprehensive and consistent with the Company's vision and growth strategy at-large, in alignment with all Company policies, procedures, key objectives, and regulations. This role serves as a critical technical and operational resource within the engineering solutions team. Our Ideal Candidate Can flex and adapt with the growing needs of the business. Can work autonomously and creatively solve problems. Has a growth mindset and is always looking to continually learn and grow. Day in the Life Collaborates with account teams to assess engineering and operational data, identifying opportunities for new client pursuits and expanded solutions within current accounts. Works with cross-functional teams to resolve potential engineering roadblocks early in the client pursuit cycle. Provides technical expertise to support the development of innovative service offerings that align with market demands and client objectives. Offers technical guidance and mentorship to project managers, ensuring solutions align with the strategic vision and client expectations. Serves as a liaison between the engineering team and account team stakeholders, ensuring clear communication and alignment on project objects. Engages with clients during solution development discussions, helping to translate technical capabilities into tangible business value. Addresses and facilitates timely and effective resolution of technical challenges that arise to maintain service excellence, ensuring proposed solutions are practical and executable. Provides expert advice during equipment submittal reviews, offering detailed comments and recommendations for replacement projects. Acts as primary point of escalation for break-fix issues, coordinating with technical teams to diagnose and resolve problems efficiently. Partners with various departments, including sales, project management, and technical teams to refine and position service offerings effectively and integrate market insights into operational improvements and innovation, while enhancing technical capabilities. Monitors and stays ahead of industry trends, emerging technologies, and regulatory changes to inform strategic solution development. Manages and supports growth and business sustainment strategies for electrical cradle to grave (e.g., grant writing, funding support, installation, operations, maintenance, and monitoring). Collaborates with business development teams to optimize the go-to-market strategy and supports proposal development (assisting in shaping technical scopes and ensuring feasibility and alignment with industry best practices) and other client-facing materials with the pursuit team and marketing professionals. Facilitates new and expanded business opportunities through prospecting, networking, relationship building, and selling additional services to current client base. Provides coordination of sales activities throughout the sales process including qualifications, discovery, proposals, pricing presentations and negotiations. Establishes and maintains strong relationships with industry experts through participation in introductory meetings, proposal and capability pitches and contract negotiations. Builds and maintains strategic and effective relationships with program managers, clients and prospective clients, project teams, specialty contractors, vendors, suppliers, user groups and others that reflect and support the Company's core values and meet or exceed the customer's expectations. Provides regular and high-quality technical advice, mentoring, training, and assistance to work team and other co-workers as needed. Consistently make decisions in an attentive and safe manner to ensure the safety and health of self and others. Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities. Promotes and models the Company mission, vision and values through exercising sound and ethical business practices, championing all elements of diversity, equity, and inclusion (DEI) and providing high quality services and programs as they relate to clients, subcontractors, co-workers, suppliers, and the public. Salary Range $93,000 - $111,000 annually, based on experience and qualifications. Benefits At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Archkey.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer. #MN50-1 Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come from an @archkey.com email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team. Apply Here: https://www.click2apply.net/L1P7RLC2qQ8P2TVLzhKolA PI279197381
