Store Customer Service Specialist

Sherwin-Williams • Duluth, GA • 8h ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life ... with rewards, benefits and the flexibility to enhance your health and well-being

Career ... with opportunities to learn, develop new skills and grow your contribution

Connection ... with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

What is the Process to get Started?

Step 1 - Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 - Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 - In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Similar Jobs

Seasonal Pastry Chef

Capital City Club • Atlanta, GA • 11h ago

Retail & Hospitality

Overview Capital City Club Culinary Department is looking to hire an enthusiastic, self-motivated, and team-focused individual for a Seasonal Pastry Chef. The ideal individual is creative, career-oriented, well organized...

11h ago

Go to Apply

Retail Sales Associate

Emory Healthcare/Emory University • Decatur, GA • 11h ago

Retail & Hospitality

Overview Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all @types of jobs, and a supportive...

11h ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Loganville, GA • 14h ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, part-time workers, veterans, career changers-who have al...

14h ago

Go to Apply

Assistant Branch Manager - Sales Manager Trainee

Republic Finance, LLC • Woodstock, GA • 15h ago

Retail & Hospitality

Overview & Responsibilities Are you looking for an entry-level position with a clear path to management? Do you want to be part of a growing financial services company that rewards performance and gives back to its c...

15h ago

Go to Apply

Restaurant Team Member

Papa John's International • Duluth, GA • 20h ago

Retail & Hospitality

Do you want to have fun, make new friends and earn extra cash? If so, Papa Johns is the right fit for you! As a Restaurant Team Member, you will be the face for our customers ensuring they receive a hot, made to order me...

20h ago

Go to Apply

Secondary Marketing Quality and Delivery Leader

City National Bank • Atlanta, GA • 1d ago

Retail & Hospitality

SECONDARY MARKETING QUALITY AND DELIVERY LEADER WHAT IS THE OPPORTUNITY? Responsible for building and leading Secondary Marketing's pre-delivery QC and collateral management processes. Provides mentorship and guidance to...

1d ago

Go to Apply

Electrical Engineering Analyst - Power Delivery

Kimley-Horn • Alpharetta, GA • 1d ago

Retail & Hospitality

Overview Kimley-Horn is looking for Electrical Engineering graduates to join our Alpharetta, Georgia (GA) office! This is not a remote position. Responsibilities Design of electrical systems including solar, battery stor...

1d ago

Go to Apply

Pastry Cook - State Farm Arena

Compass Group, North America • Atlanta, GA • 1d ago

Retail & Hospitality

Levy Sector Pastry Chef - State Farm Arena/Levy Restaurants Starting Rate: $16.50 per hour. This is not tipped position. Schedule: Part time schedule; event based. Morning shifts 5:00AM - 9:00AM. Requirements: The ideal...

1d ago

Go to Apply

Agent Purchasing/Storeroom

IHG • Atlanta, GA • 1d ago

Retail & Hospitality

The major responsibility in this position is to control the purchasing systems and procedures within the hotel, therefore a significant portion of the workday is spent walking, carrying, lifting, speaking, and listening,...

1d ago

Go to Apply

Retail Sales Representative

Acosta Group • Lawrenceville, GA • 1d ago

Retail & Hospitality

Retail Sales Representative General Information Company: CRO-US Location: LAWRENCEVILLE, Georgia, 30044 Ref #: 115441 Function: Merchandising Employment Duration: Part-time Description and Requirements The Retail Sales R...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.