Enterprise Content Management Systems Administrator
Professional Services Redmond, Washington
Salary: USD 75000 - 85000 Annually
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Description
Position at Zones LLC.
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
We are seeking a highly skilled and motivated Enterprise Content Management System Administrator to join our team. The Enterprise Content Management System Administrator will contribute to the creation of new digital experiences and be responsible for management, maintenance, and administration of the organization's content management systems, ensuring a seamless user experience for both internal teams and external customers. The role requires a combination of technical expertise, design skills, and a deep understanding of digital content platforms.
This position will be located within a highly visible, customer-facing location that provides support to Executive level internal and external customers. ?? Most work will be completed on-site within the facility located in Redmond, WA.
What you'll do as Enterprise Content Management System Administrator:
The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice .
System Administration :
· Manage, configure, and maintain digital content and player devices.
· Ensure the CMS environment is running smoothly and securely.
· Implement and troubleshoot any issues with content templates, assets, and user experience.
· Monitor player endpoints and perform regular updates to ensure optimal performance.
· Manage user permissions and access controls for content authors, contributors, and administrators.
Content Management :
· Oversee the structure, organization, and workflow of digital content on the CMS platform.
· Collaborate with stakeholders to ensure content follows best practices and is optimized for distribution.
· Create, modify, and manage digital assets, templates, layouts, and external data sources to ensure a consistent brand identity.
· Support global content authors and contributors in the creation, deployment, and ownership of content experiences.
Troubleshooting & Support:
· Provide troubleshooting and issue resolution for users experiencing problems with content packages, device playback, or CMS-related issues.
· Act as the primary point of contact for technical support related to CMS usage and access.
Performance Optimization:
· Optimize content for performance and stability, preventing runtime errors and enabling a seamless user experience.
· Conduct regular backups of CMS data and perform disaster recovery planning.
· Monitor, troubleshoot, and resolve player endpoint issues and infrastructure problems affecting content playback.
Security & Compliance:
· Implement and maintain security measures, including system redundancy, user governance, and localized provisioning/permissions.
· Regularly review cloud infrastructure for vulnerabilities and ensure compliance with internal security policies.
Collaboration & Training:
· Work closely with IT, marketing, and creative teams to ensure content aligns with organizational goals and brand guidelines.
· Provide training and guidance to content authors and contributors on best practices for utilizing the CMS environment.
· Create and maintain documentation related to procedures, workflows, and troubleshooting.
What you will bring to the team :
· Bachelor's degree in Computer Science, Information Technology, Digital Media, or a related field (or equivalent experience).
· Proven experience in digital media production (e.g., web, interactive, broadcast, etc.).
· Strong technical knowledge of HTML, CSS, JavaScript, and PHP (or relevant scripting languages).
· Familiarity with content hosting, management, and distribution.
· Experience in optimizing digital platforms for speed, scalability, and user experience.
· Excellent problem-solving and troubleshooting skills.
· Strong attention to detail and organizational skills.
· Ability to manage multiple projects and meet deadlines effectively.
· Strong written and verbal communication skills.
Preferred Skills:
· Proficiency with Windows operating systems and productivity toolsets.
· Experience with cloud computing platforms (e.g., AWS, Azure, Google Cloud).
· Knowledge of creative/design workflows (e.g., Adobe, Figma, DaVinci, Blender, Canva).
· Familiarity with digital asset management (DAM) systems and integrations.
· Exposure to automation scripting solutions (e.g., PowerShell, Batch).
Qualified candidates can expect a salary range of $75,000 - $85,000.
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Zones offers a comprehensive Benefits package While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, a 401(k)plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.
At Zones, work is more than a job - it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.
Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United
