Work Location:
Greenville, South Carolina, United States of America
Hours:
40
Pay Details:
$68,640 - $102,960 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Data & Analytics
Job Description:
Department Summary:
Data Stewards provide guidance and oversight to various teams, ensuring adherence to established data standards and procedures. This role is integral to maintaining data governance standards and supporting teams in managing data responsibly and strategically within the Bank.
Job Description:
The Data Steward I provides data governance expertise and manages and / or executes data governance activities for a business or function. The role executes on business data strategy and deliverables in alignment with Data Policy, Standards and Strategy. The role also provides reporting, analysis, and assessments to support data governance within their business area or function. Appointed as a Data Steward for their business.
Depth & Scope:
Subject matter expert level professional role requiring in-depth knowledge / expertise with respect to data governance and data asset risk management for a given business line and working knowledge of broader related areas
Analyzes current and emerging data related risks in day-to-day activities, operations, products and services within the Business, to ensure activities are within TD's Risk Appetite and policies
Governs and manages data under their stewardship, acting as a focal point for data governance within the Line of Business
Ensures their Line of Business (LOB) adheres to data related policies, standards and meets requirements set out by the Enterprise Data and Information Management Policy and Standards
Creates, designs, implements, and maintains LOB-specific processes, templates, and appropriate mitigating controls, to support enterprise data policy and standards and ensure effective management and control of LOB data
Ensures data-related activities are compliant with applicable laws and regulations
Provides 1st line oversight of LOB data management activities, including metadata and data quality management, data retention and disposition within BAU processes, projects, programs and change initiatives
Escalates data risks and issues and analyzes and provides advice to business owners in developing and implementing action plans for data risk mitigation and issue resolution
Works in partnership with control partners (i.e., Technology Risk Management, Legal, Privacy, Office of the Chief Data Officer (OCDO), LOB First Line of Defense partners, etc.) to protect the Bank's data assets
Creates and delivers training programs and tools, and provides advice, to ensure the governance and oversight of data
Helps define the Line of Business data strategy
Promotes a strong data risk management culture
Acts as a subject matter expert within their own area of specialty or a resource for others
Leads projects of moderately to complex risks and resource requirements; may lead end-to-end processes or functional programs
Contributes to setting standards within area of expertise
Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders
Uses advanced methods to contribute to new solutions and recommend standards against which others will operate
Impacts a range of functional programs and operations across own and related teams
Analyzes guidelines, standards, policies and results of analysis to inform decision making at senior levels
Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels
Works independently as the senior technical lead and guides others within area of expertise
Analyzes and leads problem resolution for complex issues at all levels
Participates in project meetings/working sessions to provide advice on data governance requirements
Independently completes data impact assessments and provides direct input to project teams in how to appropriately safeguard and manage data.
Performs data quality analysis and assessment for critical business data and reports breaches through risk escalation forums.
Analyzes key business processes for the appropriate level of data controls, and advises on additional/revised controls if applicable.
Analyzes and documents metadata to support adherence to internal requirements and external regulatory requirements
Manages data risk across lifecycle of data element (production, movement and consumption) i.e., pRCSA review and approval
Establishes and maintains thought leadership of data driven considerations within the LOB as well as other 1B functions
Influences business to continuously review for emerging risks and provides advice on possible regulatory implications of risks and issues.
Proficiency in working across stakeholder teams to reach consensus on various topics in support of sound data management practices.
Analyzes business processes that are causing data quality issues and determines root cause for issues and business processes to prevent future issues.
Determines appropriate rules to evaluate the data quality at a data element level.
Works directly with senior members of project teams to confirm data governance requirements are delivered. Makes calculated compromises in support of projects to meet delivery dates while also delivering optimal data governance.
Provides input in how data management policies are operationalized within the line of business.
Analyzes key business processes for robustness of data controls and advises on changes/enhancements.
Advises on issues/challenges that should be taken into account within future business objectives.
Performs in-depth root cause analysis for data quality issues on behalf of management and stakeholder teams.
Education & Experience:
Undergraduate degree or technical certificate
5+years of relevant experience
Proficient knowledge of data governance/data management practices, enterprise data policy, standards &strategy
Proficient knowledge of M&A due diligence process, LOB data strategy, data risk management, and data life cycle management
Knowledge of current and emerging competitor and market trends
Skill in using analytical software tools, data analysis methods and reporting techniques
Skill in mentoring/coaching others
Skill in using computer applications including MS Office
Ability to communicate effectively in both oral and written form
Ability to work collaboratively and build relationships
Ability to work successfully as a member of a team and independently
Ability to exercise sound judgement in making decisions
Ability to analyze, organize and prioritize work while meeting multiple deadlines
Ability to handle confidential information with discretion
Preferred Qualifications:
Reviewing Remediation Progress : Assessing the progress of remediation activities conducted by supported teams to ensure compliance with standards and procedures and that the activities are properly documented.
Monitoring Metrics: Providing commentary and oversight on monthly data management metrics to track data quality and remediation progress.
Assisting and Training Teams : Offering support and training to teams on data-related issues and queries to enhance data handling capabilities.
Preparation of Reports: Creating PowerPoint presentations for monthly Data Management Oversight Meetings to communicate status and insights effectively .
Providing Guidance on Data Concerns : Overseeing and advising teams on various data-related matters including Data Impact Assessments, Data Concern Management Tickets, Data Retention and Disposition, as well as Data Strategy and Roadmaps.
Customer Accountabilities:
Provides guidance to the Business on identification of critical data and critical data elements
Provides guidance and oversight on the business' metadata management and data quality tasks
Provides guidance and oversight on the business' data retention and disposition tasks
Partners with technology and architecture stakeholders to drive effective data activities for business
Acts as a SME and/or research and analyze data issues, remediate and implement changes in various data councils and other forums on behalf of their business
Provides specialized data governance / management advice / support to management / leadership and respective teams for area(s) of specialization with industry, external and internal, enterprise and business awareness; understands trends, identifies issues and opportunities and provides recommended action to management
Leads on the implementation of initiatives in support of the overall data policies, standards, and strategy
Manages a set data governance work activity requiring coordination across multiple areas
Supports / manages the integrated implementation of policies / processes / procedures / changes in across multiple functional areas
Provides data governance expertise and/or input to projects/initiatives as a representative for area of specialization, and where necessary participate in identifying, designing and testing solutions and supporting implementation activities
Participates in Segment Data Council meetings
Supports the identification of business data owners and business data SMEs for the LOB
Facilitates socialization and training of the LOB data governance and data management community on data policies, procedures, tools, and templates
Shareholder Accountabilities:
Supports the stewardship of data in accordance with the Enterprise Data Policy, Standards and Strategy
Adheres to enterprise frameworks or methodologies that relate to activities for respective business area(s)
Ensures respective programs / policies / practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
Participates in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
Conducts internal and external research projects; support the development / delivery of presentations / communications to management or broader audience
Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs / policies / practices
Monitors service, productivity and assesses efficiency levels within own function and implements continuous process / performance improvements where opportunities exists
Leads / facilitates and/or implements actions / remediation plans to address performance / risk /governance issues
Actively manages relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:
Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Provides thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participates in personal performance management and development activities, including cross training within own team
Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships.
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Occasional
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Never
Reaching forward - Occasional
Pushing - Never
Pulling - Never
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
