Teller Supervisor

ASSOCIATED BANK NA • Grafton, WI • 7h ago

JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. Role Summary As a Teller Supervisor at Associated Bank, you will lead a team dedicated to delivering exceptional customer service while ensuring smooth daily branch operations. You\'ll support branch success by coaching tellers, enhancing customer relationships, and promoting financial solutions. This role offers the opportunity to build leadership skills and contribute to the overall success of the branch. Key Accountabilities Lead and supervise teller staff to ensure efficient, customer-focused service. Perform and oversee customer banking transactions while resolving service inquiries. Coach and motivate tellers to identify customer needs and refer appropriate financial solutions. Ensure compliance with banking policies, procedures, and regulatory guidelines. Conduct regular cash counts and maintain operational accuracy of teller drawers and cash vault. Train, develop, and mentor team members on operational and service standards. Partner with the Branch Manager to maintain branch operational integrity and assist in their absence. Promote digital banking tools and customer channels to enhance the customer experience. Education & Experience Required: High school diploma or equivalent. 2+ years of customer service experience in a retail or banking environment. Proficiency with computers and banking systems. Preferred: Previous leadership or supervisory experience in a financial or retail setting. Experience with cash handling and sales referral processes. Why You\'ll Love Working Here At Associated Bank, you\'ll join a team that values growth, collaboration, and exceptional customer service. We offer professional development, supportive leadership, and opportunities to make a meaningful impact in your community. Apply today to make a difference in the lives of our customers and grow your career with us. In addition to core traditional benefits, we take pride in offering benefits for every stage... For full info follow application link. The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates (\"Associated\") provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve. *** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/6419B1EB88D64137

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