Regional Operations Supervisor
Marble Falls, TX, US, 78654
PHYSICAL OFFICE LOCATION: PEC Marble Falls District Office - 4302 North US 281, Marble Falls, TX 78654, Marble Falls, TX 78654
$51.78/hr. Minimum Starting Base Pay* + KPI Bonuses + Competitive Benefits
*Qualifications may warrant greater starting base pay within the full pay range. Individual base pay is determined by experience, job-related skills, and relevant education or training.
Position Summary
This position is responsible for supervising employees in the Construction and/or Service Departments.
Essential Duties & Responsibilities
Responsible for construction and maintenance of overhead and underground lines
Maintain construction standards and acceptable specifications
Manage fleet and equipment maintenance
Lead and/or monitor job briefings and tail board meetings
Approve purchasing invoices, work orders and focus on efficiency and cost controls
Maintain a safe and reliable system for members and the general public
Maintain and promote a safe work environment for employees
Manage construction project completion
Participate in emergency restoration and call-out duty
Update the UC mapping system
Participate in the process for damage claims
Recommend and approve purchases and invoices
Resolve customer complaints and answer customers' questions regarding department management policies and procedures
Supervise the work of office, administrative or customer service employees to ensure adherence to quality standards, deadlines and proper procedures, correcting errors or problems
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Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes
Implement corporate and departmental policies, procedures and service standards in conjunction with management
Discuss job performance problems with employees to identify causes and issues and work to resolve problems
Teach and instruct employees in job duties and company policies or arrange for training to be provided
Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action
Recruit, instruct and supervise subordinates
Interpret and communicate work procedures and company policies to staff
Develop and review operating procedures
Develop and manage department budget
Establish work priorities and activities
Recommend promotions, transfers, hires and other disciplinary action
Establish metrics and prepare monthly reports
Coordinate activities with other departments
Conduct and participate in safety meetings
Operate PEC vehicle(s) for business purposes in accordance with applicable Federal, State, and local law and PEC policies and procedures
Maintain driver eligibility through appropriate valid Texas Driver's License and driving record in accordance with PEC policy
Maintain the security of confidential information
Stay abreast of advances in technology
Demonstrate regular and prompt attendance
Performs other related duties as necessary or assigned
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Supervisory and/or Leadership Responsibilities
A full range of supervisory activities, training, evaluation, counseling and recommendation for termination. This includes, but is not limited to, effectively communicating organizational policies and other information to subordinates, ensuring that employees have a clear understanding of their responsibilities.
Knowledge, Skills & Abilities
Knowledge of business and management principles including strategic planning, resource allocation, leadership techniques and budgeting
Knowledge of using computer systems, which may include setting up and using hardware and software programs, entering data or processing information
Knowledge of principles and processes for providing customer service
Knowledge of principles of electricity, safety practices and codes
Knowledge of electric power industry construction standards
Knowledge of voltage testing equipment
Skilled in monitoring and managing performance
Skilled in establishing and communicating performance expectations and metrics
Skilled in time management
Skilled in prioritizing and managing changing priorities
Skilled in anticipating, identifying, analyzing and resolving conflict and problems
Ability to teach employees to set up and disseminate information from various @types of voltage testing equipment
Ability to train and teach employees the art of troubleshooting and the safe, timely manner of power restoration; including substation, distribution lines and residential lines
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
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Minimum Qualifications - (Education, Experience)
High School Diploma or equivalent
Six years of electrically qualified utility experience
Two years of leadership experience
DOL Certified Journeyworker Preferred
Valid Texas Class A Commercial Driver's License (CDL) and Motor Vehicle Report that comply with PEC policy
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The employee may be required to stand; reach with hands and arms, stoop and kneel
The employee may be required to sit or stand for long periods of time
The employee may be required to lift, carry, push, pull or move up to 50 pounds
The employee may be required to travel
The employee must be available for call out duty
The employee will routinely utilize Personal Protective Equipment
The employee is frequently exposed to outside weather conditions including wet and/or humid conditions
The noise level in the work environment is usually moderate to loud
Exempt employees receive a fixed bi-weekly salary to compensate them for all hours worked during each pay period
This position may be required to work more than 40 hours per week
This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative.
Position Open Until Filled
Pedernales Electric Cooperative is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected Veteran status, age, or any other characteristic protected by law.
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