Back to Jobs search

Account Operations (Floater) - Raleigh, NC

Xerox • Greenville, NC • 15h ago

General Information

Press space or enter keys to toggle section visibility

City

Charlotte, Greenville, Raleigh, Wilmington

State/Province

North Carolina

Country

United States

Department

DELIVERYACCOUNTOPERATIONS

Date

Monday, October 27, 2025

Working time

Full-time

Ref#

20036544

Job Level

Individual Contributor

Job Type

Experienced

Job Field

DELIVERYACCOUNTOPERATIONS

Seniority Level

Associate

Currency

USD - United States - US

Annual Base Salary Minimum

33,360

Annual Base Salary Maximum

66,720

The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en\US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en\US/careers) .

Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

Press space or enter keys to toggle section visibility

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .

Overview:

You'll support hardware and software used across the customer's environment, providing proactive device monitoring, incident resolution, firmware configuration, and workflow support, while serving as the client's advocate. Must be able to travel across North Carolina geography with overnight hotel/travel required at least once per month for up to 4 nights.

Must meet background security and DMV background check requirements along with customer annual flu vaccine requirement.

Main Responsibilities:

Travel to end-customer locations to determine required scanning services, communicating with different stakeholders and delivering a defined solution while working with partners.

Manage equipment fleet, monitor performance, and coordinate service response.

Provide on-site helpdesk support and act as point-of-contact for escalations.

Administer workflow scanning configurations, firmware updates, and device deployment.

Monitor consumables, parts inventory, and order fulfillment.

Coordinate device installations, moves, and decommissions.

Integrate and operate within client ticketing/helpdesk systems.

Maintain service reporting tools and generate regular client-facing reports.

Collaborate with service teams and escalate major incidents as needed.

Skills and Qualifications:

Prior experience managing a print or equipment fleet environment.

Familiarity with printers, MFDs, and Local Area Networks (LANs)

A+ certification or relevant technical training preferred.

Uses critical thinking skills to make informed decisions guided by policies, procedures, and business plan.

Experience with software/server administration and configurations.

Proficient in Microsoft Office, basic networking, and device troubleshooting.

Strong organizational skills, customer service mindset, and communication abilities.

Additional Benefits:

Substantial growth opportunities for future career development within a supportive and collaborative company culture

Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.

Paid time off, plus holidays and personal days

With Our Technology, Build Your Future at Xerox. Apply Now!

LI-DS1

LI-ONSITE

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

Xerox

Go to Apply

Share this job

Similar Jobs

Manufacturing Scientist III (Technology Transfer)

ThermoFisher Scientific • Greenville, NC • 2h ago

IT & Engineering

Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning...

2h ago

Go to Apply

Industrial Millwright - Weekends

Weyerhaeuser • Grifton, NC • 3h ago

Legal & Paralegal

Weyerhaeuser is currently recruiting for an experienced Industrial Millwright at the Grifton, NC Lumber Mill. The starting pay range for this role is$25.24 to $29.64based on experience. This is a weekend shift position,F...

3h ago

Go to Apply

Retail Sales Supervisor

Staples • Greenville, NC • 20h ago

Retail & Hospitality

Job Shift: Flex Hours Job Identification: 55486 Job Category: Retail Stores Job Schedule: Full time On-site Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the sto...

20h ago

Go to Apply

Nurse Practitioner

Health Advocates Network • Vanceboro, NC • 22h ago

Hospital & Medical

Health Advocates Network is currently seeking a Nurse Practitioner to work at a facility in Vanceboro , NC. These are registry positions with our company. Pay Rate: $95 - $99 / hour *1099 Job Details: 40 hrs/week Qualifi...

22h ago

Go to Apply

Nurse Practitioner

Health Advocates Network • Maury, NC • 22h ago

Hospital & Medical

Health Advocates Network is currently seeking a Nurse Practitioner to work at a facility in Maury , NC. These are registry positions with our company. Pay Rate: $95 - $99 / hour *1099 Job Details: 40 hrs/week Qualificati...

22h ago

Go to Apply

Security Officer - Armed Patrol Driver

Allied Universal • Hookerton, NC • 1d ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

1d ago

Go to Apply

Assistant Store Manager

the Vitamin Shoppe • Greenville, NC • 2d ago

Retail & Hospitality

Overview Are you looking to fine tune your leadership skills in an environment that fosters continuous education and offers opportunity to develop both personally and professionally? Do you consider yourself to be mindfu...

2d ago

Go to Apply

Customer Service Representative

U-Haul • Greenville, NC • 2d ago

Management & Administrative

Location: 4057 S Memorial Dr, Winterville, North Carolina 28590 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer...

2d ago

Go to Apply

Full Time - Fulfillment Associate - Day

Lowe's • Winterville, NC • 3d ago

Manufacturing & Warehouse

What You Will Do Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe. Deliver excellent service by choosing high quality items, validating orders, an...

3d ago

Go to Apply

Adult and Aging Services Director

ManpowerGroup • Williamston, NC • 3d ago

Management & Administrative

Our client, a leading organization in community services, is seeking a Adult and Aging Services Director to join their team. As a Adult and Aging Services Director, you will be part of the Senior Services Department supp...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.