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Administrative Assistant III

Bank of America • Charlotte, NC • 7h ago

Charlotte, North Carolina

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

The Administrative Assistant III plays a critical role in supporting senior leaders and their teams by ensuring smooth day-to-day operations. This position requires a proactive and highly organized individual who can manage complex calendars, coordinate meetings and travel arrangements, prepare reports and presentations, and handle confidential information with discretion. The ideal candidate will serve as a key liaison across departments, fostering collaboration and maintaining a high level of professionalism in all interactions. This role demands a strong sense of ownership, attention to detail, and the ability to thrive in a fast-paced, dynamic environment.

Responsibilities:

Communicates with executives and line management to gather and convey relevant information

Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment

Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner

Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments

Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems

Skills:

Administrative Services

Attention to Detail

Customer and Client Focus

Planning

Prioritization

Adaptability

Collaboration

Event Planning

Office Administration

Problem Solving

Facilities Management

Oral Communications

Recording/Organizing Information

Research

Written Communications

Required Skills:

Minimum of 5 years of administrative experience supporting senior-level executives

Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and virtual collaboration tools (e.g., WebEx, Teams)

Exceptional organizational and time management skills with the ability to prioritize multiple tasks

Intellectual curiosity to absorb the business content and operating model

Strong written and verbal communication skills

Proven ability to handle sensitive and confidential information with integrity

Ability to work independently and as part of a team, demonstrating initiative and sound judgment

Desired Skills:

Experience in financial services or a large corporate environment

Familiarity with Bank of America systems and processes

Project coordination or light project management experience

Strong interpersonal skills and a customer-focused mindset

Ability to adapt quickly to changing priorities and business needs

Enterprise Description Overview:

This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

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