Assistant Front Office Manager

Hyatt • Napa, CA • 17h ago

Description:

The salary range for this position is $70,000 - $75,000. This is the pay range for this position that Andaz Napa expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

At Andaz Napa, part of the Hyatt family, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing authentic hospitality and meaningful experiences to every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. We seek leaders who are passionate about delivering exceptional services and creating lasting impressions.

The Assistant Front Office Manager supports the Front Office leadership team in ensuring smooth daily operations while upholding the Hyatt standard ofexcellence. This role focuses on overseeing the front desk, concierge, and guest services teams, ensuring a seamless and welcoming experience for all guests. Responsibilities include managing scheduling, staffing levels, and training, as well as supporting ongoing staff development to promote a high-performance, service-focused culture.

Qualifications:

1-2 years of supervisory or management experience in a hotel front office or guest services setting preferred.

Strong interpersonal, communication, and organizational skills.

Proficiency in hotel management systems (Opera or similar).

Flexible availability including nights, weekends, and holidays.

Our Values: Empathy | Integrity | Respect| Inclusion| Experimentation

Why Work at Andaz Napa?

Complimentary Hotel Room Nights*, Discounted Colleague Rate & Friends & Family Room Rates Worldwide

Discounted F&B when Staying at Hyatt Hotels Worldwide

Medical, Dental and Vision Insurance (Full-Time Colleagues)

Retirement Savings Plan

Highly Competitive Salaries & Incentives

Excellent Training and Professional Development

Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more.

Opportunities to work around the world with Hyatt Hotels and Resorts

Tuition Reimbursement, up to $1,000 a year*

This is a great opportunity to start a career with Hyatt Hotels Worldwide. For immediate consideration for this position, click Apply Now and complete an application for this position on the Hyatt Careers Site!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Primary Location: US-CA-Napa

Organization: Andaz Napa

Pay Basis: Hourly

Job Level: Full-time

Job: Front Office

Req ID: NAP001972

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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