Workday HR Systems Specialist II

PCI Pharma Services • Bedford, NH • 14h ago

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Responsibilities:

Effectively working with the team to prioritize work and establish a strong partnership with HR to ensure clear governance in how value is delivered to the end users with the goal of providing an amazing employee experience.

Demonstrate ability to provide Tier 1 & Tier 2 user support, troubleshooting, and education to HRIS users, primarily HR team members.

Partners with HR team members in business process enhancements. Assist in the review, testing and implementation of upgrades or patches.

Support in the maintenance and updating of the HRIS database, including employee records, organizational structures, job profiles, and other relevant data.

Serve as a primary point of contact for HRIS related inquiries by way of the internal ticketing system and appropriately assign tickets to WD support team members.

Partner with cross-functional team members and HR on HRIS-related issues/enhancements/queries.

Participate and contribute to the pro-active review and implementation of process improvements to ensure enhancement of user experience and improve data management.

Communicate and partner with key external vendors as needed.

Generate standard and ad-hoc reports, dashboards, and analytics to support HR and business decision-making. Assist in developing and maintaining regular reporting processes to provide timely and accurate data to stakeholders.

Assure data integrity of internal HR systems and databases; monitor system access and user permissions to safeguard sensitive HR data.

Provide ad-hoc operational support, special programs and initiatives as needed.

Qualifications:

Bachelor's degree in human resources, information technology, or a related field.

3-5+ years of experience with Workday HR information systems (HRIS), including configuration, reporting, and data management.

Possess a thorough understanding of HR processes, policies, and data management principles.

Proficiency in Microsoft Excel.

Ability to analyze data, identify trends, troubleshoot system issues, and propose solutions.

Effective written and verbal communication is needed to collaborate with stakeholders, provide user support, and explain technical information to non-technical audiences.

Experience with HRIS implementation, upgrades, and integrations.

Accuracy and attention to detail are vital when managing HRIS data and configurations.

Ability to prioritize tasks, manage multiple projects, and meet deadlines.

Troubleshoot system issues, resolve technical problems, and provide user support.

LI-EK1

Join us and be part of building the bridge between life changing therapies and patients. Let's talk future (https://pci.com/)

Equal Employment Opportunity (EEO) Statement:

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

Why work for PCI Pharma Services?

At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don't say no, we figure out how.

PCI Pharma Services is an Equal Opportunity Employer/Vet/Disabled

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