Sales Representative (NYC)

VWR International, LLC • Albany, NY • 20h ago

The Opportunity:Avantor is searching for a driven and resourceful Sales Representative to join its Commercial Sales team in NYC. Under general supervision, this role is responsible for maintaining relationships with accounts by visiting customer sites within assigned territory. selling products and services to customers and acting as point of contact post-sale while focusing on ongoing customer satisfaction, retention, and growing business. In addition to face-to-face meetings, this role engages with customers over the phone and Internet (e.g., chat, email, video conferencing, etc.) to close sales and support clients, responds to client inquiries and offers guidance on appropriate products and services. The successful candidate should be able to execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met.Relationship Development: Increase competitive advantage and drive customer satisfaction by building trust and developing strong relationships. Add value in every interaction by working together with customers and internal teams to develop beneficial solutions for their business. Provide higher and differentiating value not by what you sell - but by 'How' you sell. Targets: Meet/exceed IOP for sales and margin. Develop awareness / sales in the VWR Private Label range to increase margin. Strategy Implementation: Demonstrate strategic agility in approach to customers and projects (solutions must be tailored to meet individual customer needs). Implement agreed strategies across defined accounts while maintaining and developing existing business. Business Development: Drive new and existing opportunities by managing territory appropriately to maximize number of customer visits. Call customers frequently to create opportunities for selling the VWR portfolio of products. Understand customer profile, be able to identify trends and opportunities that will generate sales. Utilize VWR Resources: Utilize local and global internal (cross-functional) and external contacts to help achieve targets. Utilize VWR CRM database to manage customer relationships, interactions and information that will increase effectiveness and aid sales. Planning/Forecasting: Plan, forecast and achieve objectives and Key Performance Indicators in territory/ accounts, using pre-call planning for increased effectiveness. Performs other duties as assigned What we are looking for:- BA/BSc or equivalent essential- 3+ years of experience in a complex sales environment, where multiple clients are involved in the purchasing decision and there is a solution based selling approach plus 1 year leadership experience- A proven track record of verifiable sales success driving growth with a consultative, strategic selling approach Experienced in working in a fast paced and targeted environment, with high team interaction, routinely interacting with customers, manufacturers and colleagues- Business-to-business sales experience, preference may be given to those with distribution experience and a scientific background and/or having worked in a laboratory or research environment- Demonstrated capability to effectively utilize best in class selling processes (e.g. SPIN, Consultative Selling) and technology platforms including CRM Tools- Mandatory attendance of appropriate VWR Sales Trainings Who you are: Knowledge- A good understanding of company' products, promotions, services- and solution offerings for customers- Must have an in-depth understanding of relationship @types and buyer behaviors- Broad understanding of VWR Product & Service portfolio- In-depth understanding of the different VWR functions and their role- Fluent in oral and written English, preferably 1 or 2 more languages Skills- Ability to take content and structure it in a way that is most appropriate for the audience and objective- Ability to develop mutually

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