Medical Receptionist

Actalent • Boston, MA • 9h ago

Job Title: Medical Receptionist

Job Description

As a Medical Receptionist, you will play a crucial role in ensuring smooth communication and efficient operations within our clinic environment. Your primary duties will involve distributing mail, reports, and written communication, as well as performing account maintenance tasks such as faxing, scanning, and copying. You will also be responsible for identifying and resolving customer issues promptly and efficiently, escalating complex cases to the appropriate departments when necessary. Additionally, you will interact with patients during the check-in and check-out processes.

Responsibilities

Distribute mail, reports, and written communication to designated parties.

Perform account maintenance, including faxing, scanning, and copying tasks.

Identify and resolve customer issues promptly and efficiently.

Escalate complex cases to appropriate departments when necessary.

Interact with patients during check-in and check-out processes.

Essential Skills

1+ year of EPIC experience

Experience working in a multi-specialty ambulatory clinic

Ability to communicate with insurance companies

Understanding of the claims process

Knowledge of medical billing and healthcare

Additional Skills & Qualifications

Insurance verification

Customer service

Data entry

Work Environment

You will be working in a dynamic clinic environment, primarily in the ortho, primary care, and allergy clinics on the main campus for ambulatory clinics. The role is fully on-site, with free parking available, and a shuttle service from the MBTA commuter rail station. There is no requirement for scheduling or billing experience. Interacting with patients in a professional manner is essential in this role.

Job Type & Location

This is a Contract to Hire position based out of Boston, Massachusetts.

Pay and Benefits

The pay range for this position is $18.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Boston,MA.

Application Deadline

This position is anticipated to close on Nov 7, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

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