Medical Screener - Reception Technician (Customer Service)

CSL Plasma • Kent, WA • 6h ago

Responsibilities:

Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.

In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels.

Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.

May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.

May answer the telephone and answer callers question or transfer call to appropriate staff member.

Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.

Alerts Group Leader or Supervisor of donor flow issues.

Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.

Understands the policies and procedures associated with hyper immune programs at the center if applicable.

Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.

Maintains confidentiality of all personnel, donor and center information.

May be cross-trained in other areas to meet the needs of the business.

Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

Perform other job-related duties as assigned.

Qualifications:

High school diploma or equivalent required

Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience

Must be able to perform basic math calculations

(NON-EXEMPT) The expected base pay for this position at hiring is $16.90/hour - $21.95/hour. Please note this wage range reflects what CSL expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors.

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

Our Benefits

CSL offers the following benefits for this full-time position: Employees (and their families) are covered by medical, dental, vision, basic life, and short and long-term disability insurance. Employees are also able to enroll in our Company's 401(k) plan. Employees will receive 15 days of paid time off (PTO) per year for use in connection with vacations, illness, and other personal business; 9 paid holidays as designated by the Company; and 4 personal holidays. Employees will have the option to purchase Company stock. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp .

About CSL Plasma

CSL Plasma (https://www.cslplasma.com/) operates one of the world's largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring (https://www.csl.com/) , a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (https://www.csl.com/) , headquartered in Melbourne, Australia, employs 32,000 people.

We want CSL to reflect the world around us

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL (https://www.csl.com/careers/inclusion-and-belonging) .

Do work that matters at CSL Plasma!

R-263876

CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. https://www.cslbehring.com/careers/eeo-statement

Similar Jobs

AVP, Clinical Operations

Molina Healthcare • Bellevue, WA • 5h ago

Hospital & Medical

JOB DESCRIPTION Job Summary Provides strategy and leadership to a team responsible for enterprise clinical operations and program design initiatives. Supports and enables clinicians across Molina to drive desired member...

5h ago

Go to Apply

AVP, Clinical Operations

Molina Healthcare • Tacoma, WA • 5h ago

Hospital & Medical

5h ago

Go to Apply

Orthopaedic Technician - Hand, Foot & Ankle Clinic

University of Washington • Seattle, WA • 6h ago

Hospital & Medical

Job Description Harborview Medical Center's Hand, Foot, & Ankle Clinic has an outstanding opportunity for a Orthopedic Technician. WORK SCHEDULE: 100% FTE, 40 hours weekly Day Shift, Mon-Fri 8:00am - 4:30pm DEPARTMEN...

6h ago

Go to Apply

Field Nurse Practitioner (Multiple Openings in CT)

Molina Healthcare • Bellevue, WA • 8h ago

Hospital & Medical

JOB DESCRIPTION Job Summary Provides screening, preventive primary care and medical care services to members - primarily in non-clinical settings where members feel most comfortable, including in-home, community and nurs...

8h ago

Go to Apply

Field Nurse Practitioner (Multiple Openings in CT)

Molina Healthcare • Tacoma, WA • 8h ago

Hospital & Medical

8h ago

Go to Apply

Medical Support Assistant

Veterans Affairs, Veterans Health Administration • Seattle, WA • 9h ago

Hospital & Medical

Summary Seattle VA Medical Center is looking to fill Medical Support Assistants at the GS 3/4/5 level at the main campus location. The list generated from this announcement can be used for up to 90 days. * For Seattle: R...

9h ago

Go to Apply

Clinical Laboratory Scientist - Pathology and Laboratory Medicine

Veterans Affairs, Veterans Health Administration • Seattle, WA • 9h ago

Hospital & Medical

Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy an...

9h ago

Go to Apply

Clinical Laboratory Scientist - Pathology and Laboratory Medicine

Veterans Affairs, Veterans Health Administration • Seattle, WA • 10h ago

Hospital & Medical

10h ago

Go to Apply

Medical Assistant

Virginia Mason Franciscan Health • Tacoma, WA • 20h ago

Hospital & Medical

Job Summary and Responsibilities Sign on Bonus for qualifying new external Certified Medical Assistants available! Franciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently seeking a full-time C...

20h ago

Go to Apply

Medical Assistant

Virginia Mason Franciscan Health • Federal Way, WA • 20h ago

Hospital & Medical

20h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.