Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.
Job Description:
Pay Rate: $30.00/Hr.
Great opportunity for career growth!
Allied Universal® is hiring a Security Site Supervisor. The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Security Site Supervisor will act as a liaison between customers, Security Account Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.
RESPONSIBILITIES:
Manage daily site operations; coordinate and/or conduct site-specific on-the-job training, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal's corporate training standards
Outline task and responsibilities for all security officer and lead/supervisory roles
Ensure that all Post Orders and Operating Procedures are followed and updated as required
Ensure compliance with First/CPR/AED training requirements
Conduct Root Cause Analysis as needed and coordinate with client on-site investigations
Perform access control and visitor management audits on a daily basis
Create and update Access Control Clearances as needed
Complete daily site audits and compile monthly site reports in SharePoint
Plan, schedule, coordinate, and present basic and site-specific training based on monthly/quarterly training calendar or as requested by National Training Manager
Provide information briefings and training sessions in response to Client or Security Account Manager requests
Maintain technical proficiency in assigned area by reviewing policies and procedures for all client locations
Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement
Maintain confidentiality of all information and data
Review all 40 Hour on-the-job and skills testing results for all new hires to ensure proper training has been conducted
Ensure compliance with all Job Safety Analysis and Safety Orientation requirements for all client locations
Conduct daily patrol tour reviews
Conduct quarterly door checks and badge audits
Communicate staffing needs to Security Account Manager; assist recruiters in identifying, interviewing, and hiring quality candidates
Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)
Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)
Utilize WinTeam for scheduling, and to produce reports (such as Scheduling Activity Report) that require interpretation and action for effective business management
QUALIFICATIONS (MUST HAVE):
High school diploma or equivalent
Must be able to pass any State-required training or other qualifications for licensing
Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle
Must possess, or be able to obtain within 60 days of hire. Cardiopulmonary Resuscitation (CPOR) certification (training will be provided)
Must possess one or more of the following:
Associate's degree or higher in Criminal Justice
Military service, corrections, or law enforcement experience
Minimum of two years verifiable and successful supervisory experience in security-related industry
Proficient in computers and productivity software
Ability to monitor surveillance and alarm response
Exceptional customer service skills
Excellent oral and written communication skills
Capacity to multi-task, to work under pressure, and to think through a problem before making a decision
Ability to efficiently handle crisis situations at the client site
Able to utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
PREFERRED QUALIFICATIONS (NICE TO HAVE):
Customer Service Experience in a multitasking work environment
Data center experience
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Seven holidays annually paid at time and a half, if worked
40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Job ID: 2025-1462613
Location: United States-Washington-Quincy
Job Category: Security Supervisor
