Guest Experience Specialist

Marriott • North Olmsted, OH • 3d ago

Additional Information

Job Number 25171543

Job Category Rooms & Guest Services Operations

Location Courtyard by Marriott Cleveland Airport North, 24901 Country Club Blvd, North Olmsted, Ohio, United States, 44070VIEW ON MAP (https://www.google.com/maps?q=Courtyard%20by%20Marriott%20Cleveland%20Airport%20North%2C%2024901%20Country%20Club%20Blvd%2C%20North%20Olmsted%2C%20Ohio%2C%20United%20States%2C%2044070)

Schedule Full Time

Located Remotely? N

Position Type Non-Management

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

Similar Jobs

ENTRY-LEVEL ASSEMBLER - 1ST SHIFT - $15.00

Kelly Services • Brook Park, OH • 27min ago

Manufacturing & Warehouse

Kelly Services is hiring Entry-Level Assemblers for a national, custom-packaging company to assemble large boxes. These are immediate, temp to hire roles. $15 Per Hour Monday - Friday 7:30 am - 4:00 pm Requirements: High...

27min ago

Go to Apply

Accountant - Entry Level

Robert Half • Cleveland, OH • 33min ago

Finance, Accounting & Banking

Description We are looking for a detail-oriented Entry-Level Accountant to join our team in Cleveland, Ohio. This is a Contract-to-permanent position offering an excellent opportunity to gain hands-on experience in accou...

33min ago

Go to Apply

Manager of Accounting, RED

CHN Housing Partners • Cleveland, OH • 35min ago

Finance, Accounting & Banking

::: {align="center"} CHN HOUSING PARTNERS ::: ::: {align="center"} Manager of Accounting, RED ::: We are a growing non-profit organization based in Cleveland, Ohio that offers its employees a comprehensive benefits packa...

35min ago

Go to Apply

Operations Analyst - Separately Managed Accounts

KeyBank • Brooklyn, OH • 39min ago

Location: 4900 Tiedeman Road - Brooklyn, Ohio 44144-2302 Job Summary The Operations SMA (Separately Managed Account) Analyst is responsible for overall support for activities related to the SMA product. This position is...

39min ago

Go to Apply

Registered Nurse (RN)

Select Medical • Middleburg Heights, OH • 39min ago

Hospital & Medical

Overview Position: Registered Nurse (RN) Location: Regency Hospital - Cleveland West Schedule: PRN/Per Diem $50 per hour Regency Hospital is a critical illness recovery hospital committed to providing world-class inpatie...

39min ago

Go to Apply

Beaker CPI Systems Analyst III

Cleveland Clinic • Cleveland, OH • 1h ago

IT & Engineering

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you...

1h ago

Go to Apply

Medical Director (Medicare)

Molina Healthcare • Cleveland, OH • 1h ago

Hospital & Medical

JOB DESCRIPTION Job Summary Provides medical oversight and expertise in appropriateness and medical necessity of services provided to members, targeting improvements in efficiency and satisfaction for both members and pr...

1h ago

Go to Apply

Commercial Portfolio Manager - Equipment Finance

Huntington National Bank • Cleveland, OH • 1h ago

Finance, Accounting & Banking

Description Summary:The Commercial Portfolio Manager - Equipment Finance services, deepens, and retains assigned profitable customer relationships by pro-actively evaluating and mitigating associated business risks and o...

1h ago

Go to Apply

Finance Intern

Emerson • Elyria, OH • 2h ago

Finance, Accounting & Banking

Tradespeople around the world rely on Emerson Professional Tool brands RIDGID and Greenlee to get their jobs done. As signature brands in the Emerson Professional Tools portfolio, RIDGID products are sought-after by plum...

2h ago

Go to Apply

Blood Component Manufacturing Technician

American Red Cross • Cleveland, OH • 4h ago

IT & Engineering

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are y...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.