NY HELP Yes
Agency Information Technology Services, Office of
Title Information Technology Specialist 2, QA/QC (NY HELPS)
Occupational Category I.T. Engineering, Sciences
Salary Grade 18
Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)
Salary Range From $66951 to $85138 Annually
Employment Type Full-Time
Appointment Type Contingent Permanent
Jurisdictional Class Competitive Class
Travel Percentage 0%
Workweek Mon-Fri
Hours Per Week 37.5
Workday
From 8 AM
To 5 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? Yes
County Albany
Street Address 50 Wolf Road, Floor 2
City Albany
State NY
Zip Code 12232
Duties Description The New York State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week, 365 days of the year, supporting more than 4,900 applications for 53 New York State Agencies.Under the direction of the ITS Application Development, Quality Assurance/Quality Control (QA/QC) Team Supervisor, QA/QC Test Lead for Department of Transportation (DOT), the Information Technology Specialist 2 will be responsible for providing QA/QC support within ITS' Dedicated Support bureau, supporting its client agency, DOT.The duties of this position include, but are not limited to:- Optimize and employ the best practice standards, processes and procedures, roles and responsibilities for QA/QC in support of DOT.- Create and maintain comprehensive and well-organized test plans and test cases.- Prioritize and execute test cases effectively, aligning with project timelines and risk assessments.- Conduct a variety of testing activities, including functional, integration, and system testing, and support the coordination of performance testing.- Identify, document, and track defects within the ALM system.- Generate reports from the ALM system on defect trends, open defects, and other relevant metrics to communicate the quality status to stakeholders.- Conduct thorough regression testing to ensure the stability of fixes and prevent regressions.- Support User Acceptance Testing (UAT) by providing test data, guidance, and defect reporting assistance to users.
Minimum Qualifications Open Competitive: A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science.ORA bachelor's or higher-level degree in any field and one year of experience in information technology;OR60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology.ORTwo years of professional experience in information technology.Promotion: Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 1, Salary Grade (SG) 14.Transfer: Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 2 or Information Technology Specialist 2 Programming, SG-18; OR in a title SG-16 or above deemed administrative under Section 52.6 of the Civil Service Law.55b/c Appointment: This position is eligible for 55b/c designation and candidates are encouraged to apply.PLEASE NOTE: - Appointment to this position and continued employment with the agency is contingent upon obtaining and/or maintaining New York State residency within six months of hiring. - Appointment to this position is not final until all agency approvals have been granted.
Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.Fingerprinting and background check are required for employment with ITS.NYS HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. Salary Commensurate with experience Benefits of Working for NYS Generous benefits package, worth 65% of salary, including: Holiday & Paid Time Off - Thirteen (13) paid holidays annually - Up to Thirteen (13) days of paid vacation leave annually - Up to Five (5) days of paid personal leave annually - Up to Eight (8) days of paid sick leave annually - Up to three (3) days of professional leave annually to participate in professional development Health Care Benefits - Eligible employees and dependents can pick from a variety of affordable health insurance programs - Family dental and vision benefits at no additional cost Additional Benefits - New York State Employees' Retirement System (ERS) Membership - NYS Deferred Compensation - Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds - Public Service Loan Forgiveness (PSLF) - And many moreThe Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.This position may require critical services to be performed outside of normal work schedule.
Some positions may require additional credentials or a background check to verify your identity.
Name Michael Penticuff
Telephone 518-473-0398
Fax 518-402-4924
Email Address PostingResponses@its.ny.gov
Address
Street Empire State Plaza
Swan Street Building, Core 4, Floor 1
City Albany
State NY
Zip Code 12220
Notes on Applying To apply, please submit a cover letter and resume. Please indicate that you are applying for the Information Technology Specialist 2 , QA/QC (NY HELPS) position and include the Vacancy ID number in the subject of your email.Your Social Security Number may be required to confirm your eligibility.
