(NEX NORFOLK) SUPERVISORY SALES ASSOCIATE

Navy Exchange Services (NEX) • Norfolk, VA • 2d ago

Title: (NEX NORFOLK) SUPERVISORY SALES ASSOCIATE Location: United States-Virginia-Norfolk Job Number: 2500038K Job Summary: As a Supervisory Sales Associate, you will be the face of our company to both the associates and our customers! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates ensuring the work environment is positive and productive. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Customer Service Proactively engage and make a connection with customers. Asking questions and listening to customer's needs. Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card. Provide premier customer service Cooperate and build positive, inclusive, and respectful relationships; take accountability for your own actions and outcomes. Organization Maintaining store appearance. S ales Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer's individual needs. Upselling products Learning product features; keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge specs. Using a Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards (cash handling), including counting money and returning accurate amounts to customer. Completing various forms of paperwork/reports and reconciliation Inventory Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories Responsible for the security of cash, fixed assets and merchandise inventory. Providing direction on assignments including prioritizing projects/tasks, managing merchandise and inventory. Dependability Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements Provides effective leadership, demonstrates ability to direct, train and motivate associates; sets a positive example. Responsible for providing coaching and feedback timely and professionally. Provide direction, work assignments, training to sales associates; provide input to Department Manager on associate performance. May open close locations. Other Duties as assigned QUALIFICATIONS Product Knowledge Moderate level of knowledge of products/merchandise Provide training documentation to sales associates on product features Experience 1-2 years of Retail or relevant work experience required 1 year of lead or supervisory experience preferred. Communication Skills Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition, subtraction, multiplication and division. Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units. Reasoning Ability Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Ability to defuse escalated exchanges and create win win situation. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors, but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays. Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE 1 year progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision.

Similar Jobs

Sales Associate - Optical

America's Best • Virginia Beach, VA • 1h ago

Sales & Marketing

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000+ stores and counting. Each location combines both parts of the o...

1h ago

Go to Apply

Account Representative - Water Treatment Chemicals

Veolia North America • Norfolk, VA • 2d ago

Sales & Marketing

Company Description Join Veolia as an Account Representative in our Chemical Solutions and Monitoring (CSM) division and launch your career in technical sales while contributing to innovation and sustainability! About Th...

2d ago

Go to Apply

(NEX NORFOLK) SALES ASSOCIATE

Navy Exchange Services (NEX) • Norfolk, VA • 3d ago

Sales & Marketing

Title: (NEX NORFOLK) SALES ASSOCIATE Location: United States-Virginia-Norfolk Job Number: 25000394 Job Summary: As a sales associate you will be the face of our company ! You get to highlight our brand and image while co...

3d ago

Go to Apply

Marketing Coordinator

Casey Auto Group • Newport News, VA • 3d ago

Sales & Marketing

Casey Auto Group is actively seeking a Marketing Coordinator to join the marketing department at our corporate office in Newport News! Summary: The Marketing Coordinator assists the marketing department with the executio...

3d ago

Go to Apply

ProSales Associate

Herc Rentals • Virginia Beach, VA • 4d ago

Sales & Marketing

ProSales Associate Apply now » Date: Oct 21, 2025 Location: Virginia Beach, VA, US, 23462 Company: Herc Rentals If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal...

4d ago

Go to Apply

(NEX LITTLE CREEK) - SUPERVISORY SALES ASSOCIATE

Navy Exchange Services (NEX) • Virginia Beach, VA • 5d ago

Sales & Marketing

Title: (NEX LITTLE CREEK) - SUPERVISORY SALES ASSOCIATE Location: United States-Virginia-Virginia Beach Job Number: 25000374 Job Summary: As a Supervisory Sales Associate you will be the face of our company to both the a...

5d ago

Go to Apply

Senior Marketing Strategy Specialist

Ferguson Enterprises, LLC. • Newport News, VA • 1w ago

Sales & Marketing

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex pr...

1w ago

Go to Apply

Sales Representative

Xylem • Norfolk, VA • 1w ago

Sales & Marketing

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operati...

1w ago

Go to Apply

Sales Intern (Paid)

United Rentals • Virginia Beach, VA • 1w ago

Sales & Marketing

Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! We have an excellent opportunit...

1w ago

Go to Apply

Account Executive

Mobile Communications America • Hampton, VA • 1w ago

Sales & Marketing

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Account Executive local to the Hampton, Virginia area to support our fast-growing Voice (MSS) division. MCA seeks team...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.