Senior, Fleet Operations Management

Bridgestone Americas • United States, United States • 2w ago

Company Overview

Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a "Bridgestone West" strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

Job Category

Sales, Marketing & Product Management

Position Summary

As a Fleet Field Operations Manager, you'll play a key role in supporting and improving daily fleet operations, with a focus on tire and telematics maintenance and repair services. You'll serve as a trusted field expert and a go-to resource for both internal teams and fleet customers. In this field-based role, you'll act as a primary point of contact alongside account managers to surface operational challenges and recommend practical, data-driven solutions. You will collaborate with strategic account leaders and program development teams to execute testing procedures, gather insights, and align with local fleet operations. You'll use your experience to coach and support junior teammates, helping them build confidence and capability in the field while strengthening customer relationships through consistent, hands-on engagement and a commitment to continuous improvement.

The ideal candidate for this role would live in either the Philadelphia, PA area or the Atlanta, GA area.

Responsibilities

Deliver technical and product training to fleets and dealers.

Lead tire and solutions testing initiatives based on fleet needs.

Conduct regular yard checks and coordinate cross-functional resources.

Drive fleet initiatives, monitor progress, and report outcomes.

Execute OOSTA and scrap tire audits, ensuring data accuracy and compliance.

Collaborate with Strategic Account Teams and Dealer Management.

Analyze fleet data and provide actionable insights.

Support the Sales team represent the company in fleet meetings and QBRs.

Required Skills :

Proficiency in BASYS, Toolbox, OOSTA, and other platforms.

Strong communication and reporting capabilities.

Ability to manage multiple fleet programs and initiatives.

Experience in training delivery and audit execution

Working Conditions: The Tire Field Operations Manager typically works in a field environment (est. 75% of the time), which involves travel to various locations and exposure to different weather conditions. The role may require availability outside of standard working hours to address operational issues as they arise.

Minimum Qualifications

Bachelor's degree preferred, or equivalent experience in fleet, automotive, or logistics operations.

5 years of hands-on field operations experience desired, with a strong understanding of tire and telematics service delivery.

Demonstrated leadership and peer coaching skills, with the ability to guide and support junior teammates in the field.

Proven ability to streamline processes and drive operational efficiency while maintaining high safety and quality standards.

Strong communication and collaboration skills, with the ability to serve as a liaison between field teams, account managers, and strategic partners.

Working knowledge of industry regulations, safety protocols, and quality control practices.

Proficiency in using operational tools and data platforms to monitor performance and identify improvement opportunities.

Adaptable and proactive, with a track record of thriving in dynamic environments and responding effectively to shifting priorities

At Bridgestone, you are Free to Be

We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.

What we offer

At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:

A supportive and engaging onboarding experience to ensure a smooth transition into our team.

The opportunity to develop and grow, through training and regular mentorship.

Corporate Social Responsibility activities.

A truly global, dynamic and challenging work environment.

Agility and work/life effectiveness and your long-term well-being.

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