Customer Service Associate

Walgreens • Clarence, NY • 7h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1698430BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 9217 MAIN ST,CLARENCE,NY,14031

Full District Office Address: 9217 MAIN ST,CLARENCE,NY,14031-01931-11142-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 11142-CLARENCE NY

Pay Type: Hourly

Start Rate: 15.5

Max Rate: 17.5

Similar Jobs

Customer Service

Tim Hortons • Batavia, NY • 7h ago

Management & Administrative

We are searching for friendly and energetic full-time Customer Service Team Members to join our Tim Hortons team in Batavia, NY full time, part time and various shifts. As a team member, your top priority is guest satisf...

7h ago

Go to Apply

Customer Service Associate

Walgreens • Clarence, NY • 7h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

7h ago

Go to Apply

Administrative Assistant (OPWDD)

OLV Human Services • Lackawanna, NY • 9h ago

Management & Administrative

Looking for a role where your organization and initiative make an impact every day? Join OLV Human Services as our next Administrative Assistant (OPWDD)! Perks: Casual dress code OLV Tuition Reimbursement up to $7,200 Qu...

9h ago

Go to Apply

Managed Services - Data and Analytics - Senior Manager

PwC • Buffalo, NY • 13h ago

Management & Administrative

Specialty/Competency: Managed Services Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% At PwC, our people in data and analytics focus on leveraging data to drive insights and make info...

13h ago

Go to Apply

AI & GenAI Data Scientist - Manager

PwC • Buffalo, NY • 17h ago

Management & Administrative

Specialty/Competency: Data, Analytics & AI Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 80% At PwC, our people in data and analytics focus on leveraging data to drive insights and m...

17h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Niagara Falls, NY • 18h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

18h ago

Go to Apply

Administrative Assistant

Horizon Health Services • East Amherst, NY • 1d ago

Management & Administrative

Description Are you looking to work for an organization where you are able to make a difference? Do you have customer service skills you're ready to put into action? Then you've come to the right place! Apply to be an Ad...

1d ago

Go to Apply

Regional Bid Sales Manager

Sysco • Buffalo, NY • 1d ago

Management & Administrative

POSITION SUMMARY: This position is responsible for promoting the company's products and services to drive profitable growth by delivering responses and compelling proposals to high priority Bid or RFP prospects and build...

1d ago

Go to Apply

Territory Sales Manager

Uline • Buffalo, NY • 1d ago

Management & Administrative

Buffalo, New YorkTerritory Sales ManagerPay from $80,000 to $120,000 per yearUline, a name millions of businesses across North America know and trust, is looking for an experienced Territory Sales Manager to build our gr...

1d ago

Go to Apply

Administrative Assistant - Dedicated Transportation

Ryder System • Niagara Falls, NY • 2d ago

Management & Administrative

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : MOVE YOUR CAREER FORWARD WITH RYDER! If you are up to the challenge, Apply No...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.