Customer Service Associate

Walgreens • San Mateo, CA • 1d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1697851BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 191 E 3RD AVE,SAN MATEO,CA,94401

Full District Office Address: 191 E 3RD AVE,SAN MATEO,CA,94401-04012-03296-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 03296-SAN MATEO CA

Pay Type: Hourly

Start Rate: 18

Max Rate: 20

Similar Jobs

Principal Product Marketing Manager

LinkedIn • San Francisco, CA • 3h ago

Management & Administrative

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, bu...

3h ago

Go to Apply

Sr. Product Marketing Manager

LinkedIn • San Francisco, CA • 3h ago

Management & Administrative

3h ago

Go to Apply

Senior Product Marketing Manager - Azure

Microsoft Corporation • Mountain View, CA • 3h ago

Management & Administrative

The Senior Product Marketing Manager - Azure is responsible for migrating and modernizing to Microsoft Azure is a high-visibility, high-impact opportunity for the business-it is our biggest revenue and growth contributor...

3h ago

Go to Apply

Lead Digital Payments Marketing Consultant

Wells Fargo • San Francisco, CA • 3h ago

Management & Administrative

About this role: Wells Fargo is seeking an experienced Lead Marketing Consultant to be a part of our Digital Engagement Marketing team within Consumer, Small and Business Banking (CSBB) Marketing. The Digital Engagement...

3h ago

Go to Apply

Director of Human Resources

Omni Hotels • San Francisco, CA • 11h ago

Management & Administrative

Overview San Francisco Hotel Amidst the breathtaking views that can be found in any corner of the city, San Francisco has something for everyone. You will find a vibrant culture full of art, historical landmarks, museums...

11h ago

Go to Apply

Administrative Assistant

Robert Half • Oakland, CA • 11h ago

Management & Administrative

Description We are looking for a detail-oriented Administrative Assistant to join our team in Oakland, California. This is a long-term contract position ideal for someone with a strong background in administrative suppor...

11h ago

Go to Apply

Sr. Materials and Operations Program Manager, Ring Supply Chain & Operations

Amazon • Sunnyvale, CA • 13h ago

Management & Administrative

Description The Ring Product Operations team is looking for an individual who wants to work on a business that is growing at a rapid pace. We are a critical part of the hardware development and product launch process. We...

13h ago

Go to Apply

Project/Account Manager - Corporate Communications (Hybrid)

United Airlines • San Francisco, CA • 14h ago

Management & Administrative

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route...

14h ago

Go to Apply

Account Manager, Large Customer Sales

Google • San Francisco, CA • 14h ago

Management & Administrative

Account Manager, Large Customer Sales corporatefare_ Google place San Francisco, CA, USA Early Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and proce...

14h ago

Go to Apply

Manager General Manufacturing 2

Northrop Grumman • Sunnyvale, CA • 18h ago

Management & Administrative

RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary syst...

18h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.