Customer Service Associate

Nestle • Saint Louis, MO • 3h ago

Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of our long-standing tradition of excellence to embrace possibility and continuously push to do what's never been done before in pet care. Discover your purpose and fuel your passions when you bring your love of pets to a team that prides itself on the power of togetherness-We are Proudly Connected. Purely Driven.

Position Summary

Quality Assurance and Nestlé Purina Analytical Laboratories department is comprised of talented individuals who possess a genuine love for pets and their families. We thrive on being at the forefront of research, contributing to the innovation and advancements in pet nutrition and quality that sets Nestlé Purina apart. Ensuring the delivery of safe ingredients and sustainable practices to our factories and beyond, we are invigorated by the extensive research and development that goes into our products. Bring your impact to the table and together we will continue to work towards being one of the most trusted companies in pet care.

As a Customer Service Associate, you'll facilitate customer service requests and enter submitted data samples into the laboratory information management system (LIMS). Come prepared to solve problems and communicate with other departments.

Act as the primary contact for internal and external customer service inquiries

Manage Customer samples/project needs and serve as a liaison between customers and laboratory personnel

Prioritize and manage submitted samples to ensure timely processing

Assist customers in obtaining analytical data

Receiving submitted samples and service requests

Ensure adherence to safety protocols

Requirements

Bachelor's Degree OR 4+ years of equivalent professional experience

2+ years of experience in a customer service and/or administrative role

Other

Bachelor's degree specifically in a scientific or related field is preferred

1+ years of professional or academic experience in a science or laboratory related field is preferred

Must be willing to work Monday-Friday 6:30 AM-3:00 PM

The approximate pay range for this position is $43,000.00 to $62,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with Company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Making an Impact | Nestle Careers (nestlejobs.com).

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy .

Refloor • Maryland Heights, MO • 13h ago

Management & Administrative

In-Home Sales Consultant - No Experience Needed, We'll Train You! Ready to break free from a boring desk job and step into a career with unlimited potential? Join Refloor, the fastest-growing flooring company in America,...

13h ago

Go to Apply

Associate Procurement Agent (Procurement Agent-General)

The Boeing Company • Hazelwood, MO • 14h ago

Management & Administrative

14h ago

Go to Apply

Experienced or Senior Program Management Specialist

The Boeing Company • Saint Charles, MO • 14h ago

Management & Administrative

14h ago

Go to Apply

Project Control & Business Operations Manager

CACI International • O Fallon, IL • 16h ago

Management & Administrative

Project Control & Business Operations Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: NACI Employee Type: Regular Percentage of Travel Required: Up to 10...

16h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.