Management Assistant

Town of Amherst • Amherst, MA • 1d ago

AMHERST Management Assistant ll Performs routine clerical and
administrative work in the Department of Public Works administrative
office, which includes answering inquiries and providing customer
assistance, data processing and preparing reports, and processing
payments. MAJOR DUTIES: Answers in-coming calls and routes callers or
provides information as required; Documents sewer calls (sewer call
write-ups) and transmits information; Receives the public; Answers
questions from citizens, employees, and others; Refers inquiries to
appropriate persons as necessary. Composes, @types, and edits a variety
of correspondence, memoranda, and other material; Inputs data into
standard office forms; Prints work order as requested. Compiles data for
various state and federal reports, including the annual DEPC Report, the
Tier II Reports for chemical inventory and wells, the Annual Statistical
Report, and the annual Consumer Confidence Report. Processes checks and
credit cards in online permitting system; Processes final water
readings, including gathering information from attorneys, coordinating
with water staff to obtain a reading on the account, and coordinating
with the Collector\'s Office around information input; Makes simple
postings to accounts; Processes sewer billing. Submits insurance claims
related to accidents and Worker\'s Compensation. Update and post to
Department webpage as needed; Assists with drafting, editing, updating,
and posting press releases and announcements. Act as backup for
Department administrative functions such as payroll and turnovers,
including tabulating and coding payments. Performs other duties as
assigned. MINIMUM QUALIFICATIONS: High School degree or equivalent plus
1- 3 years of related experience; OR any equivalent combination of
related education and experience Working knowledge of computers and
electronic data processing; Working knowledge of modern office practices
and procedures. Some knowledge of accounting principles and practices.
Skill in operation of listed tools and equipment. For more details and
full job description please see website. Skill in customer service;
Ability to communicate effectively verbally and in writing

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