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PC / Network Technician - PT

City of Boca Raton • Boca Raton, FL • 21h ago

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PC / Network Technician - PT

Salary

$29.84 - $39.17 Hourly

Location

Boca Raton, FL

Job Type

Part-Time

Job Number

04096-03

Department

City Manager - Admin, IT, MS

Division

PC Systems & Networking 04/02901

Opening Date

10/22/2025

Closing Date

11/5/2025 11:59 PM Eastern

FLSA

Non-Exempt

Bargaining Unit

Description

Benefits

Questions

General Statement of Job

Performs technical support on the City's information technology equipment, by responding to helpdesk tickets and requests for assistance from users. Work is performed under regular supervision. This position reports to the Operations Manager.

Essential Functions

Responds to helpdesk requests for computer hardware and printing problems

Responds to helpdesk requests to install or configure software for computers and laptops

Performs routine helpdesk functions such as password resets, software upgrades on City computers

Disseminates documentation as needed to assist users

Identifies and troubleshoots issues and provides resolution

Monitors system activities and takes appropriate action to minimize employee down time

Related duties as assigned

Knowledge, Skills and Abilities

Knowledge of:

Windows computer operating systems

Office software, such as Microsoft Office 2010 or Office 365

Skilled in:

Enterprise level server backup software

Setting up technical classroom equipment such as projectors and/or wireless controllers

Written communication - craft accurate and concise written materials, including emails, reports, and documentation.

Verbal communication - simplify technical principles into language understandable by non-technical audiences.

Ability to:

Organize data, think logically, assess and troubleshoot issues and make recommendations to resolve them

Manage multiple tasks, prioritize requests, and meet scheduled deadlines in a self-directed fashion

Work a flexible work schedule that includes weekdays, weekends and evenings as needed.

Establish and maintain effective working relationships with City officials, supervisors, associates, applicants, and the general public

Minimum and Preferred Qualifications

Associate degree from an accredited college or technical degree in Computer Science or closely related field OR

One (1) year of work experience supporting Windows operating systems AND

One (1) year of work experience providing end-user support on an enterprise level OR

One (1) year of work experience inclusive of both supporting Windows operating systems and providing end-user support on an enterprise level

State of Florida Class "E" driver's license

PREFERRED QUALIFICATIONS:

Bachelors degree from an accredited college or university in Computer Science or closely related field

Three (3) or more years of direct work experience supporting Windows operating systems is preferred

One or more current certification in:

CompTIA A

CompTIA Network+

CompTIA Security+

Additional experience is accepted as a minimum requirement in lieu of the postsecondary degree on the following basis: additional four (4) years in lieu of the bachelor's degree, and additional two (2) years in lieu of an associate degree.

POST OFFER PRE-EMPLOYMENT SCREENING REQUIREMENTS:

Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items:

Criminal Background Check

Employment Verification

Educational Verification

The City of Boca Raton is an Equal Opportunity (https://www.myboca.us/1226/Equal-Employment-Opportunity) , Inclusive, Veteran's Preference Employer and Drug Free Workplace. It is the policy of the City of Boca Raton to prohibit discrimination on the basis of race, color, religion, gender, gender identity or expression, marital status, age, national origin, disability, pregnancy, familial status, sexual orientation, genetic information, or any other status or condition protected by applicable federal, state or local laws.

CITY OF BOCA RATON - BENEFITS SUMMARY

Part-Time Employees

ELIGIBILITY REQUIREMENTS: To be eligible to receive Paid Leave and to contribute to the 457 Deferred Compensation Plan, a part-time employee must have worked at least 1,040 hours in the prior fiscal year

PAID LEAVE: Employees who work a minimum of 1,040 hours per fiscal year will receive twelve (12) hours of Paid Leave on October 1st. This Paid Leave shall be used no later than September 30th of that fiscal year or it will be forfeited. These hours may not accumulate and may only be granted with the approval of the employee's supervisor. This paid leave has no cash value at separation of employment.

MISSION SQUARE 457 DEFERRED COMPENSATION PLAN: Employees who work a minimum of 1,040 hours per fiscal year will be allowed to participate in the 457 Deferred Compensation Plan. The City will not provide any matching funds.

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