SAP Market Intelligence & Strategy Lead

Pegasystems • San Diego, CA • 15h ago

Job Category: Sales Strategy & Operations

Location: US - California - Remote | US - Georgia - Remote | US - Massachusetts - Remote | US - Pennsylvania - Remote

Meet Our Team:

Pega's Customer Service product marketing team is a key and integral component of Pega's go-to-market, establishing the voice for its customer service offerings globally. As a primary interface between product management, marketing programs/campaigns, press/influencers, sales enablement, sales leadership, PR and brand teams, every day will be different, and you will be part of one of the most critical functions in driving Pega's continued success.

Picture Yourself at Pega:

This is an opportunity that does not come along very often. We are looking for the right energetic candidate to provide product marketing leadership for our Pega Customer Service offering, ranked by Gartner as the LEADER in Core CRM solutions. In this exciting role you will be responsible for crafting and executing a comprehensive marketing strategy to grow our market share and deepen our solution adoption with existing customers.

What You'll Do at Pega:

You will work closely with customers, customer-facing team, product management, partners and press/influencers to maximize the traction and success of Pega's Customer Service solution

You will lead Pega's marketing programs for customer service and serve as a subject matter expert.

In this role, you will help educate sales, solution consultants, CSMs, and partners to clearly target the appropriate buyers, differentiate and communicate the benefits of Pega's solution, create and execute go to market programs, evangelize the solution to existing customers, prospects, and the press.

Who You Are:

You possess deep domain expertise and knowledge of the inner workings of the contact center and the related technology

You are a polished and engaging presenter, with proficiency presenting at the C-suite level, including also proficiency presenting to industry analysts and the press

You are a highly effective people manager, with ability to lead both junior and senior team members

Importantly, you know how to juggle many priorities and competing demands for your time, effectively prioritizing personal and team priorities

What You've Accomplished:

A career in product marketing with proven track record

Proficiency in customer service domain, with understanding of key market trends

Comfort level with serving as spokesperson, presenting to largest groups and C-level execs

Able to influence thinking and strategies in a matrixed environment

Success in managing and mentoring teams

Pega Offers You:

Gartner Analyst acclaimed technology leadership across our categories of products

Continuous learning and development opportunities

An innovative, inclusive, agile, flexible, fast-paced and fun work environment

Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

LI-JV1

Job ID: 22674

It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.

https://www.pega.com/about/careers/equal-employment-opportunity

Similar Jobs

Cyber Cloud Security Services Sales Engineer

Deloitte • San Diego, CA • 1h ago

Management & Administrative

Cloud Security Managed Service Sales Engineer Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients...

1h ago

Go to Apply

AI Consumer Health Clinical Specialist, Google for Health

Google • San Diego, CA • 1h ago

Hospital & Medical

AI Consumer Health Clinical Specialist, Google for Health corporatefare_ Google place Mountain View, CA, USA; New York, NY, USA; +2 more; +1 more Mid Experience driving progress, solving problems, and mentoring more juni...

1h ago

Go to Apply

Sr Manufacturing Engineer

RTX Corporation • San Diego, CA • 4h ago

IT & Engineering

Date Posted: 2025-10-22 Country: United States of America Location: CA806: 8650 Balboa Avenue San Diego 8650 Balboa Avenue San Antonio Building, San Diego, CA, 92123 USA Position Role Type: Onsite U.S. Citizen, U.S. Pers...

4h ago

Go to Apply

UnitedHealth Group • San Diego, CA • 5h ago

IT & Engineering

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca...

5h ago

Go to Apply

2026 Software Engineer Intern - San Diego CA

Northrop Grumman • San Diego, CA • 5h ago

IT & Engineering

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.